Customer reviews from otterbox.com
OtterBox - Symmetry Folio Series for Apple iPad Pro 13-inch (M4) - Thunderstorm
Average customer rating
2.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
3
1 Star
0
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for OtterBox - Symmetry Folio Series for Apple iPad Pro 13-inch (M4) - Thunderstorm
Posted by: Philip
Verified Purchase:Yes
The hold of the magnet in the standing position is substantially lower than the hold in a previous design that I have on an older iPad Pro. I am hoping that with time the cover will break in sufficiently to moderate this issue. For now, I do not leave the iPad standing unattended. Otterbox replaced the first purchase since the iPad was falling over for no reason. The second one is somewhat better, but not as good as the old one.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 14, 2024
Thank you for your feedback regarding the iPad Pro 13-inch (M4) Symmetry Series Folio Case. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: gemini
Verified Purchase:Yes
i like thats the case is very slip yet durable and the back is clear so i can display stuff on the back
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
High quality protection, doesn’t stand well.
on December 31, 2024
Posted by: Mike G
Verified Purchase:Yes
High-quality case but very poor for upright viewing. It won’t stay upright without falling down. The rear of the case is too slick and doesn’t provide any friction against the cover when it’s folded into an upright position.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 31, 2024
Hello, Mike! We are so sorry to hear you are experiencing difficulties with using this case in the way that you would like. Please reach out to our CS Team by phone or via chat, and we are happy to help with some troubleshooting on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The fit is good, but the material is too slick to keep the unit vertical when the front cover is folded back. Returned both covers.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 29, 2025
Hello! We are so sorry to hear you needed to make a return. Should any questions arise regarding your return, or if we may assist with finding a different style of case that better meets your needs, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com