Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, King - White
Average customer rating
3.4
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
81
4 Stars
25
3 Stars
23
2 Stars
15
1 Star
51
59%of customers recommend this product.
(
115 out of
195)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable Pillow, King - White
Customer Rating
1
Uncomfortable and poorly made
on January 30, 2026
Posted by: Not sleeping well
from Southeast USA
I was excited about these pillows as a buy one get one free deal for Christmas. Unfortunately, one of them came with a huge hole in it at the seam so I haven’t even used it. The other pillow, which I have used, is lumpy and uncomfortable. The cooling technology does keep them cool.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Love this cooling pillow
on January 31, 2026
Posted by: Cj
from Houston
I love the coolness to the pillow and being able to adjust the firmness
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Very nice pillow
on February 1, 2026
Posted by: The NAP-STER
from Deep South
Pillow is the quality expected from tempur pedic. I’d have to say is on the softer side yet good body an a supportive filling. Is a cooling pillow an does seems to be cooler then normal pillows. Only difficultly so far is finding cases that stays on. If you like a cooler softer formable pillow then you have found the pillow for you… great quality
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Good quality - many options on the market to consider
on February 1, 2026
Posted by: Satisfied customer
from NorCal
Temper pillow is good and provides solid support as a side/ stomach sleeper.
With many options available, Temper or many others are viable options
With many options available, Temper or many others are viable options
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Worst pillow, terrible experience
on February 1, 2026
Posted by: AJ
from Grand prarie texas
I was really excited to try the TEMPUR-Pedic Cloud Pillow, but unfortunately it has been a huge disappointment.
From the moment I put my head on it I could tell this was not the “cloud-like” experience I was expecting. The foam is dense and firm, not soft or fluffy at all. It feels more like resting on a stiff block than a pillow — there’s zero “sink-in” comfort. If you like a traditional memory foam feel, that’s one thing, but calling this a Cloud is misleading.
I also sleep hot, and this pillow does nothing to help. It traps heat like crazy — by the middle of the night it feels like a warm pad under my head. I wake up sweaty and uncomfortable, which defeats the whole purpose of a good night’s sleep.
I tried it on my back and side, and it just doesn’t provide the right support. On my side it’s too low, so my neck feels cranked; on my back it feels like my head is floating. I literally toss and turn trying to get comfortable.
Worst of all, you can’t return it unless it arrives defective, so I’m stuck with it even though I hate it. For the price I expected something at least decent — not this overpriced, hard, heat-trapping brick masquerading as a pillow.
Not recommended. Definitely not what I expected from Tempur-Pedic, and I regret buying it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
great quality and very comfortable
on February 1, 2026
Posted by: Meg
from Michigan
It is just like it describes. I'm a stomach sleeper so it is great and I have no neck pain
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Says firm but is not firm at all
on February 1, 2026
Posted by: Anonymous
from Huntsville, AL
Did not match description. Tempurpedic would not even accept a return on the other unopened pillow I had. Waste of money. Will not buy from Tempurpedic again.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Lumpy and Thin
on February 2, 2026
Posted by: DC
from Philadelphia, PA
These pillows pale in comparison to the original Tempur-pedic pillows. They're thin, lumpy and a poor value. Look elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC