Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
Chemical smell made it unusable!
on January 30, 2019
Posted by: JJ
from MA
I bought 4 of the pillows and when I opened the box the smell was terrible. It smelled like a combination of chemicals and mold. We tried airing them out and putting an extra pillow cases on them but the smell came through. It was awful and made them unusable. I reached out to Tempurpedic to return them and they said 'no' because they only take pillows back if there is a 'defect'. They gave me suggestions for how to make them smell less bad (e.g. sit on them (!?) to expel the odor, roll them from end to end, leave them to "air out" for some unknown period of time). In my view it is a completely ridiculous attitude for them to take since they clearly know the pillows have an odor but don't mention it in the product description.
These pillows have single handedly given my girlfriend and i the much needed rest we deserve! She suffers from chronic neck and back pain. Her sleep is better than ever, and so is much of the pain she develops while sleeping on traditional pillows. I have always had a hard time getting to sleep. I usually toss and turn, frequently waking up when doing so. With this pillow, i get to sleep fast, stay still, and get a full rested sleep. Thank you from the both of us.
[This review was collected as part of a promotion.] I sleep so much better. I dont wake up with a sore neck anymore..i would highly recommend this pillow.
[This review was collected as part of a promotion.] I love these pillows so much that I have three of them on my bed. My sleep improved drastically when I got my first one. It is the only pillow i could use.
[This review was collected as part of a promotion.] I am a side sleeper, I wish this pillow was a little firmer, but it is really nice. I recommend it!
[This review was collected as part of a promotion.] Bought two of them for my boyfriend for Christmas and he absolutely loves them, and I have to say that I am a big fan of them as well since I spend a lot of nights at his place. Would purchase them again.