[This review was collected as part of a promotion.] Thought they would be too low for me but they're awesome. I bought some for my dad who is fussy with pillows too. He approves!
Yes, I'm one of those people who's spent way more money trying out pillows than I'd like. Owned one of the original Tempur pedic neck pillows and was highly disappointed because of how stiff it was. This Tempur Cloud is perfect. Soft and supportive, molding to your neck and head. Not too high, not too low. Good for all positions and remains relatively comfortable temperature wise. I'm a happy camper so far.
I've been sleeping on memory foam pillows for years and figured TempurPedic was the top dog of memory foam. After doing my research and comparing options, I went with the one that said it was best for all different types of sleepers. Unfortunately, the pillow is thin and doesn't hold it's shape almost immediately when laying on it. I've resigned to sleeping with it between-the-knees for leg support rather than traditional use, or it just sits on the floor and used for decoration when making the bed. Very let down by this product, I had high expectations.
I bought 4 of the pillows and when I opened the box the smell was terrible. It smelled like a combination of chemicals and mold. We tried airing them out and putting an extra pillow cases on them but the smell came through. It was awful and made them unusable. I reached out to Tempurpedic to return them and they said 'no' because they only take pillows back if there is a 'defect'. They gave me suggestions for how to make them smell less bad (e.g. sit on them (!?) to expel the odor, roll them from end to end, leave them to "air out" for some unknown period of time). In my view it is a completely ridiculous attitude for them to take since they clearly know the pillows have an odor but don't mention it in the product description.
These pillows have single handedly given my girlfriend and i the much needed rest we deserve! She suffers from chronic neck and back pain. Her sleep is better than ever, and so is much of the pain she develops while sleeping on traditional pillows. I have always had a hard time getting to sleep. I usually toss and turn, frequently waking up when doing so. With this pillow, i get to sleep fast, stay still, and get a full rested sleep. Thank you from the both of us.