I thought I had a pillow that couldn't be beat as far as comfort until I bought this pillow. It just forms to your head and allows your head to stay at a nice plane so that your neck isn't at a bad angle where you wake up with neck pain. Highly recommend this pillow for back and side sleepers.
I ordered 2 of these pillows. With owning cloud products figured it would be great, came on looking for the cloud soft and conforming but has been removed from the line so went with this one. If you aren't a back sleep only that never touches with your hands or arms while you sleep then then you wont like it, if your a back sleeper only that never moves then it's for you. @tempur-pedic very unsatisfied, you guys need to bring the cloud soft and conforming back!
Thank goodness this rotten thing was free when I ordered the mattress topper! From the minute I unpacked it I thought it was horrible. Specifically...it smelled vile! I called Customer Service to inquire about a replacement but because it was "free" it could not be replaced. The CS representative told me to "knead" the pillow for several minutes repeatedly and the smell would go away eventually. I did this and it did lessen but it still smelled like old cigarette smoke. In the end I gave it away to someone who said they wanted to try it! Good luck with that. I would NEVER recommend anyone buy this. Plus, it was like a rock...a smelly rock! YUCK.
This pillow was free with my purchase of a Tempurpedic topper. A little too dense for me. Otherwise just like other memory foam products. I will save it for guest room.
I'm very picky about my pillows and this exceeded my expectations. Somehow this pillow seems to work for people who like very soft, moldable pillows like me as well as people who like harder pillows like my boyfriend. It's a bit of magic. For those that like soft pillows, the first 1-4 days it seemed a little bit high and structured for my liking but that went away and I now love it. Side note- it does have a bit of smell the first weekish. It will go away.