This pillow felt like it would work but after laying on it for one night, i woke up to neck pains again. I would have returned it but they do not provide returns on pillows, per their site return policy. Wish I could exchange it for another type of pillow. Probably works for others that like to sleep on something soft that contours to your head.
I have moderate neck and back pain post surgery... several years back. I was really hoping to love this pillow due to the promising comfort and accommodating/conforming of individual body shapes, but it did not satisfy me as anticipated. The pillow is cool temp and does feel soft to sleep on, but is it comfortable? Not really. That's what I'm all about... comfort. It actually feels better to sleep on my Ralph Lauren pillow :(
This is an excellent pillow especially if you are ordering online and not able to try to pillow ahead of time, it adapts to your head and sleeping position perfectly, offers support, while also having that 'cushy-cloud' feeling.
This is a fantastic pillow. It's firm but not so much where it's hard. It's also not so thick to where I can lay on my side and my neck is still aligned pretty straight. My 3yr old daughter loves it too and tries her best to "steal" it from me. So we share :)
I've waited for years to buy nice pillows for me and my family. I finally did and used one of the four for one night. So uncomfortable and it squished down to almost nothing. Returns aren't allowed unless the product is damaged during shipping. Very unhappy.