I used this pillow a few nights in a row and although it is comfortable initially, I noticed that over time I started getting neck and upper shoulder pain. Also I began to have difficulty getting some quality sleep since it would get pretty warm rather quickly.
It feels nice at first but eventually your head just sinks all the way through it, like you are then laying on nothing at all-not in a good way. Definitely could use more support to it. Just goes totally flat :(
I was so surprised of the feel and sleep I got. It is absolutely heavenly. You will get the best sleep ever and wake up feeling that your on a cloud. Plus the part I love to the body temp is so comfortable. It is worth the try I guarantee you will not send it back.