Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
4.4
(6,159 Reviews)
Rating breakdown 6,159 reviews
5 Stars
4,388
4 Stars
779
3 Stars
332
2 Stars
257
1 Star
403
85%of customers recommend this product.
(
5,240 out of
6,145)
Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
3
Very comfortable, a little on the thin side
on May 9, 2023
Posted by: Sandi
from Texas
The pillows are very comfortable and soft. I am slightly disappointed that they are thin. If you prefer a thinner pillow then this is perfect!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Poor support from pillows and company
on May 8, 2023
Posted by: Unhappy customer
from Nashville, TN
I have three Tempur-Pedic mattresses in our home and have advocated the brand for over 25 years. Unfortunately, my wife purchased two pillows from Tempur-Pedic that were delivered five days ago; after three nights of waking up with sore necks, it is clear that they will not work. After calling customer support and speaking with "Faith" (customer care supervisor), I was told that they are not returnable and that I should consider modifying the temperature of our room if they are too soft or too hard. I am struggling as the "90-Night Trial" is advertised all over the Tempur-Pedic website, and you have to go two or more clicks deep into the fine print to see that this only applies to mattresses. I went through the same checkout process as my wife to see that the information was hiding behind a link on the bottom right-hand corner of the checkout page. Nowadays, most mail-order mattress/pillow companies offer trial periods; it is unfortunate and misleading to offer a trial period but bury the fact that it only applies to a small portion of your products behind links and in the fine print.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Big Sleeper
from Lawrence, KS
Verified Purchase:Yes
Love this pillow! It has helped with neck and back pain I used to have when waking up. Would definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too flat and hard. No support. Not comfortable.
on May 5, 2023
Posted by: Flat sleeper
from Baltimore, Maryland
Not clear on star rating with no explanation. Not satisfied with pillows. Too flat, no support. I have tempur pillows I purchased many years ago that I like better.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Not Standard size, too soft
on May 4, 2023
Posted by: Cat
from Brooklyn
Smaller than a regular Standard size (and much smaller than a queen) and too soft for my taste. By the time your head has been laying on it for a while, the foam has squished flat. I had high hopes, but these won't do. The hunt for the perfect pillow continues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Nice Pillow
on May 4, 2023
Posted by: one of us
from Fairhope
This pillow is made well and has everything that would make it the perfect pillow. It is for my husband. For me, it is too thick and I would like one with about 1/2 to 2/3 the thickness of this pillow. I am happy we ordered it, because one of us really finds it perfect support for head and neck. For me, I have neck issues, and less of a curve than many people, therefore I need a pillow that is softer than this one, but love the support that the tempurpedic has to offer.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Tempur-Pedic Pillow
on May 3, 2023
Posted by: Billy
from Leesburg, VA
I've had this Tempur-Pedic pillow for five years now. It's the best pillow I've ever owned and slept on. Guaranteed to sleep like a baby. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Great quality, well made pillow
on May 2, 2023
Posted by: Amer S.
from New Jersey
Best pillow I ever purchased, feels very cool, well made and light, excellent for raising the height, conforms well to your head, highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com