Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
4.4
(6,159 Reviews)
Rating breakdown 6,159 reviews
5 Stars
4,388
4 Stars
779
3 Stars
332
2 Stars
257
1 Star
403
85%of customers recommend this product.
(
5,240 out of
6,145)
Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Posted by: Happy sleeping now
from Columbia MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows provide a surprisingly comfortable nights sleep. They feel firm at first, but then your head and neck conform to the pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Horrible product, horrible customer service.
on September 3, 2023
Posted by: COD
from Ball Ground, Ga.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both pillows damaged and f"discolored. I got passed around until last person told me that was normal. And would not refund or replace. Not using them. Totally disappointed. DO NOT BUY.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mary
from Nashville, tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] This may sound like I am exaggeratiang...but I am not. I had neck pain all night long. Stiff necks and never slept all night. I got this wonderful pillow and honest...I have not had neck pain since and I am amazed when I wake up and think...wow...I slept all night and didn't wake up once. Best pillow ever. Got my daughter one and she loves it too. Thanks ...I am saving up for a mattress and believe me I know which one I want. lol
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: T Lee
from LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality is the pillow is good, but the profile of the pillow is too high for back sleeper, especially the firmness of the pillow also make you semi-look down when you sleep facing up. If you are mostly a side-sleeper, this is a good height.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Wish I could give NO STARS!!
on August 26, 2023
Posted by: Not Cool! DONT BUY FROM THIS COMPANY
from Michigan
I am so unhappy with these pillows. No support. Woke up constantly with sore neck and back. Had high hopes for such a big company to provide a great product but that is not the case. Then why I thought for sure a company like this would have a great return policy and I'd be able to return the product for a refund....NOPE! They won't take it back and won't do anything. Now I am out over $90 for two pillows that I will NOT be using. I've only had the pillows for about 2.5 months and still they will not do anything for the fact that I am unhappy with this product. I tried chatting with customer service, and all I got was "Sorry for that but we don't return pillows." LAME!! Terrible Customer Service and Satisfaction Policy. You would think with a company this big that would be okay with giving someone back almost $100 so that maybe that would be open to try again with someone else or other products. With this experience there is No way I will be coming back to try anything else, and I will be posting all over social media to let people know that this company DO NOT CARE and will just keep your money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
A life changing pillow
on August 26, 2023
Posted by: Noah
from Connecticut
Getting a high quality pillow is kind of like getting high quality tires for your car. Something that is often overlooked or neglected, but can make a huge impact. The Tempur Cloud has given me noticeably better sleep and I highly recommend it to anyone looking for a great all-around pillow. I find that it's best for back and side sleeping.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleeping in Seattle
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with this purchase. I've been using it for a month now. I used to wake up with a crick in my neck every 3 or 4 days that would make it hard to turn my head. Since using the pillow, I don't think it has happened at all. I think it really helps.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Southeast TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a really tough time finding a pillow that suits me. I was so glad to find that the TEMPUR-Cloud pillow was exactly what I had hoped it would be and indeed provides neck-friendly comfort for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com