Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1
(4,042 Reviews)
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,998)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Customer Rating
1
Great cooling
on February 1, 2018
Posted by: Undecided
from Wv
I was disappointed in this pillow. The cooling in the pillow is great. But for me it's the pillow itself . The pillow didn't feel as soft as I'd like it to be and it was just to thick of a pillow to sleep well.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not very comfortable
on January 25, 2018
Posted by: Disappointed customer
from Minnesota
This pillow is extremely heavy and dense and is not very comfortable. I definely would not have used "cloud" in the product description. It doesn't sink down enough which leaves my neck in a very awkward position. Unfortunately I am having buyers regret so if you are not sure, I wouldn't order it. You cannot return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Don't Buy It! Not Worth the Money!
on January 24, 2018
Posted by: Roro
from Monroe County, PA
The pillow is extremely heavy and cumbersome. When I took off the pillow covers to wash, I noticed that one side of the gel has rolled onto itself inside the mesh part. When I called Customer Service, they would not exchange it for me. I have spent upwards of $15,000 on Tempur-Pedic products in the last 10 years and you would think there is such a thing as loyalty to repeat customers, but don't be fooled.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
weighs a TON
on December 27, 2017
Posted by: MamaVF
from Denver, CO
This pillow weighs a TON. It's extremely firm. I had some neck pain from my previous pillows and this made it worse. I'm going to try and exchange it. Definitely not my style.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Very Dissapointing!!!
on November 28, 2017
Posted by: Unhappy
from Newnan ga
It is cool. However not at all the firmness as promised. Way too hard for any sleep position... woke up with neck pains.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Pillows are too hard
on November 3, 2017
Posted by: Don't buy hard pillows from tempurpedic
from Miami Florida
Unfortunately we got rid of the boxes so we can bring them back to the store will purchase it from but the pillows are way too hard and uncomfortable We are side and belly slippers so this hard pillows make it so difficult to fall asleep, we bought The cloud breeze soft mattress and is so comfortable but I hate to say we spent over $300 on a set of pillows that we can't even use, they are more like decorations pieces. Spoke to customer service and they wouldn't help. I feel like returning all $6000 plus we spend. No help whatsoever is unfortunate and sad.. bottom line the pillows are hard as rocks and it sucks we can't return it for a softer pair...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
I wouldn't buy this exact pillow again. Very uncomfortable
on October 16, 2017
Posted by: Kris
from Pa
Verified Purchase:No
[This review was collected as part of a promotion.] S
Pros: Durable, Functional
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Good idea, too big
on October 11, 2017
Posted by: Brian
from Miami, FL
[This review was collected as part of a promotion.] I really, really, REALLY wanted to like this pillow. I have been using a tempur pedic neck pillow for years, but I get too hot. I was excited to try the tempur breeze collection. Unfortuatnely the smallest size this pillow comes in, is "Queen". It is WAY too big. My neck is at a 45 degree angle and I wake up with a crazy bad headache and neck pain. I tried and tried, the pillow is just too thick and big. If Tempur would make a breeze version of their neck pillow, that comes in 4 different sizes, they would have a real winner!!! This one unfortunately is quickly retired. NOTE: I tried the other breeze option, tempur counter elite breeze pillow, also queen size, as the smallest option, and it too was too big. It is like a neck pillow, so they got the right idea, but they need to offer smaller sizes!
Pros: Luxurious Feel
Cons: Too Big
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com