Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1
(4,042 Reviews)
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,998)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Posted by: Ana
from Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is soft at first then it start to lay very flat and hard it's so uncomfortable I wish I read the 1 star reviews first the fact we can't get a refund is the downside of buying this
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Napper
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shipping was fast, the pillow is Comfortable and doesn't get too hot. I just wish it were a little thicker.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: SueRN
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely horrible pillows. They are very heavy and your head isn't cool from sleeping on them. So sorry that I brought them.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Robski
from Cypress Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a High quality pillow that I have not experienced before. It is soft yet supportive.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too soft and not cooling
on August 14, 2024
Posted by: This product sucks
from Philadelphia, PA
Verified Purchase:No
Do not buy from this company as they have a no return policy even if the product is unopened. The product I purchased was supposed to be firm and it is very, very soft and has no cooling capabilities at all. They are terrible pillows and I will never purchase from this company again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mary
from IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I do not love this pillow. It's definitely cool to the touch and it weighs a lot too, but after it settles it's impossible to refluff! Definitely for a back sleeper not supportive enough for a side sleeper. Wish I could return.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Awful Pillows / Buyer Beware
on September 17, 2024
Posted by: Not so Happy Sleeper
from Dallas, TX
Verified Purchase:No
I was very excited to try these pillows. The product would be great if not overly inflated like a balloon. It was quite sad and disheartening that these pillows were so thick. Then I called their customer service to explain the situation. They explained that their policy is absolutely no returns on pillows!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Belladonna
from Lumberton, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had the Symphony pillow before and decided to go for a change. This pillow allows your head to sink in to just the perfect place, although I didn't feel any real cooling going on. The only other comment is that the pillow is heavy, but then Tempur-Pedic pillows tend to be a bit weighty. My husband loves his as well, and we put the Symphony pillows in the guest room!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com