Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1
(4,042 Reviews)
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,998)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Posted by: Great nights sleep
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome support, superior cooling for a great nights sleep has also helped with my neck pain
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Uncomfortable, hot, and terrible smell
on February 6, 2024
Posted by: This pillow is trash
from Portland, Oregon
Verified Purchase:No
The pillow has this terrible smell that is somewhere between nail polish remover and turpentine. Customer service said it will go away within a week but we have been leaving it outside during the day to air out and it still stinks. My wife is pregnant and the smell is making her nauseous so I am not sure if we can even continue trying to use this. Additionally, I typically don't get too hot while sleeping but this pillow feels like it is baking my head. I have never had such a hot pillow before it is terribly uncomfortable. Customer service will not do anything to rectify the situation so I am stick with this thing. Use another company who actually stands by their products and wants their customers to find something that actually works!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No support, goes flat as soon as you lay on it.
on February 5, 2024
Posted by: Sad sleeper
from Auburn, AL
Verified Purchase:No
Bought this on the BOGO sale for me and my wife and very disappointed. The pillow does not have any support, as soon as you lay your head on it it goes flat. We went back to using our old pillows and wasted a lot of money. You can easily press your hands on opposite sides of the pillow and press them together. We are side sleepers and this pillow does not work for us, but I don't think it would work for back or stomach sleepers either. Wish we could return them, but Tempur does not let you return pillows. Unless you like very flat pillows, do not buy. But it does a good job cooling.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Denise
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it was concerned it would be too cold when it's cold out. its comfortable weather its hot or cold.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Pillow lover
from Bremen, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cooling feature is so comforting and the feel/consistency of the pillow under my head helps me rest so much better. I've struggled for years to find a comfortable pillow and have finally found it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Frustrated Sleeper
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is the absolute worst pillow I have ever used and I have bought a lot of pillows and have stayed in a lot of hotels. I like a slightly firm pillow. The description of the pillow says it is "medium/hard" but that is a complete lie! This pillow is rock hard. It felt like sleeping on a cinder block. Absolutely no give. Now I am stuck with a 200 pillow because there is a 0 return policy which is ridiculous. I even tried to give the pillow away to 4 different people and they all said the same thing....rock hard....wouldn't even take a free 200 pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
HORRIBLE NECK AND BACK PAIN WITH USE
on February 12, 2024
Posted by: Amanda
from LA
Verified Purchase:No
I am a 35 year old healthy active person. I have horrible neck pain this morning from this product, and also another pillow for this site. Do not waste your money. I bought it because I wanted a cooling pillow since I sleep hot. That is a good feature, but my head sinks to the bottom and there's no support. It's uncomfortable and bad for the spine. It's awful...too expensive...what a waste. They seem to not care that their products do not work. Check all the 1-star reviews first since those are probably the real ones ( I did not do this since they filter for 5 stars automatically).
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: 20 year fan
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I fell in LOVE with temper pedic probably 20 years ago. Our old pillows had served us well but we needed new ones. I like the new style that we chose for the most part. My one complaint would be you can't fluff these new ones. Our old pillows were made of cut up pieces of temper pedic material. The new ones are more uniform. We do really enjoy the cooling effect on the new pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com