Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1
(4,042 Reviews)
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,998)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Posted by: Content sleeper
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great cooling but unfortunately a bit too squishy of a pillow. I wish I was a bit more firmer and it would be perfect.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Good choice
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The king sized pillow is heavy compared to my old pillow. Overall I've had great sleep while using this. The cooling is effective. I appreciate the dual use since I sleep on my side and back.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Not comfortable and cooling gel barely works
on November 22, 2023
Posted by: Unhappy Sleeper
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used a Temperpedic mattress and pillow for years and they have been excellent. Ordered this to replace my 6 year old pillow that was finally giving out. This one...frankly sucks. It does not support my neck like my old Temperpedic, instead my head just sinks into it. And the cooling gel only works for around 30 minutes then the rest of the night it equalizes temperature with my head and it might as well not be there at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Please enter a nickname
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Could be a smidge firmer but I'm happy. Tempurs hold up so much better than other highly rated competition.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Guest
from San Francisco Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought two of these and are worth the price we paid. Delivered on time and these pillows are superb from a comfort perspective.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Hard as bricks. Customer service is awful
on November 21, 2023
Posted by: AK
from NC
Verified Purchase:No
These things are awful. Medium/ firm is an understatement. What's worse, you spend over 200$ on two pillows and this company won't even skip a beat to tell you "oh well, good luck with them". God forbid you exchange these bricks for something that is actually useful at this price point.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Palm Coadt,FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I read the great reviews and decided to purchase two King pillows and spend the $. Delivery was quick, the pillows are heavy, weighting about 10 lbs each. They are too hard, we woke up with a stiff neck and you can not move the pillows while you're sleeping because of the heaviness of them. The cooling gel?? I did not get it. Did nothing for me. Save your money and buy something else.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Terry
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great pillow - not only because of the memory foam but because of it's cooling properties. Being able to shift on the pillow and get the cooling on your face and head as well as when you tuck your arm under and feel it there, has helped to to sleep more soundly and not wake up as much! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com