Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1 out of 5
4.1
(4,041 Reviews)
Open Ratings Snapshot
Rating breakdown 4,041 reviews
5 Stars
2,527
4 Stars
555
3 Stars
290
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,997
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Customer Rating
4 out of 5
4
These pillows definitely feel cooler than my other pillows
on August 22, 2023
Posted by: Young
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows are cool and confortable. The cooling is definitely noticeable compared to my other pillows. But they are HEAVY. Not necessarily a bad thing, but I do like to flip from side to side and sometimes move my pillows around. You get a mini nocturnal work out with these pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Ice cold, comfy
on August 21, 2023
Posted by: Dave
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly as advertised - Cold and comfy. I cant wait to go to bed!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
No more sore neck!
on August 21, 2023
Posted by: In Love
from Portland OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super comfortable. No more tossing and turning or waking up with a sore neck. And the cooling feature is a definite added bonus!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worst pillow I have ever used!
on August 21, 2023
Posted by: Cheated buyer
from Chicago, IL
Verified Purchase:No
It was way too firm and high at 6.4". It negatively impacted my sleep and I woke up with a stiff neck. No return or exchange permitted. Felt cheated.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best pillow ever
on August 20, 2023
Posted by: Perfect
from Stuart florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best pillow I have ever owned . Complete gamechanger
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Very heavy and not enough support
on August 20, 2023
Posted by: Wyomingites
from Douglas wy
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow was very heavy and did not offer enough support. Once I switched back to my old pillow I noticed much better sleep. Pillows are very personal and these just weren't right for me and my spouse.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great comfort and sleeping on clouds
on August 20, 2023
Posted by: Sleeping on clouds
from Lagrange GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice. Feels like you are sleeping on clouds. I have neck issue amd after about using for 2 months now my neck pain has subsided. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too big, too heavy, not returnable
on August 19, 2023
Posted by: Money wasted
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] These pillows are almost comically heavy. I didn't weigh them but I wouldn't be surprised if they weigh 15 pounds. They're also so "firm" you can't really bend them or manipulate them at all. They're almost like a big heavy bolster rather than a sleeping pillow. I should have read the return policy but I didn't because I know Tempurpedic allows you to return mattresses, but when I contacted them they told me pillows were "too personal" to return or exchange....not sure how a mattress is any less personal, but I guess those are the rules. They were over $100 each, and the only reason I even considered trying such an expensive pillow is because I thought the return policy was the same across the board, and I thought if they worked they'd be worth the money. I'm disappointed in the pillows and the policy. I threw them away and bought Slumber Cloud pillows, which DO have a 60 day try-out period. So do ALL of the other pillows I researched after I bought these, btw. I'm mad enough that will not buy any more products of any kind by Tempurpedic.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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