Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1
(4,042 Reviews)
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,998)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Posted by: Doc tom
from Marietta Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was having neck problems as a surgeon which is common. They got worse with other pillows. When I switched to Tempur-Cloud gradually my neck and sleep improved. It is great support and comfort. Thanks Thomas B Lintner MD
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Feeling Better
from Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow cushy while also being supportive. I can sleep on my sides and back comfortably with it. The cooling sensation feels really nice and refreshing when my temperature rises overnight. It has helped with both my neck and neurological pain.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Not worth a try
from Prattville, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible purchase, would return if they would let me. I no longer use the pillow because it sinks in the middle. The funny thing is that better with the plastic wrapper on that it came in.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst Pillow ever! NO SUPPORT for the neck AVOID Buying this
on March 28, 2022
Posted by: Hate This Pillow
from Los Angeles CA
Verified Purchase:No
I was so excited for this pillow. My current tempurpedic pillows were fabulous and now 10 years old. This new pillow has LESS SUPPORT than my 10 year old pillows. Feels like I'm laying my head on a flat pancake. Zero support. If you're a person with neck problems, AVOID THIS PILLOW, it will not help. FYI no returning the pillow if you're unhappy with it. Customer support will not offer any solutions if you are unsatisfied. Literally SOL.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy wife
from FlourtownPA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my wife and she won't use it. It's too heavy for her.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Joel
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I purchased 2 king cloud breeze duel cooling pillows that we are extremely dissatisfied with. We got to the point that we put them in the trash. They had an odor that was identified immediately as normal for new pillows and we were told that we should air them out. We tried, but we both got headaches from the scent every time we used them, before and after airing them out. We reached out to tempur-pedic seeking an exchange to another pillow that we already owned in a queen size, to which we were pointed to the link on the website that says they don't accept returns or refunds on pillows due to the sensitive nature of the product, but they do on mattresses, when someone entire body is pressed against that, not just their face. After being told that they wouldn't help us with an exchange or return, my wife and I decided that we had no desire to do business with a company that treated customers with such disregard.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Cool as a Cucumber
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] It really does keep me cool when I need that cool side of the pillow. It's just a bit too firm.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Best pillow
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the only pillow I will ever have. They are the perfect amount of firmness. I've tried looking for other pillows and nothing compares to this pillow. The only downside is that I will replace them when I feel the firmness changing which seems like every 2 years.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com