Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1 out of 5
4.1
(4,042 Reviews)
Open Ratings Snapshot
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,998
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Customer Rating
3 out of 5
3
Ok
on December 19, 2019
Posted by: silentocean6
from WI
Verified Purchase:No
You can definitely feel the cooling effect, however, as someone with a neck injury I was hoping for more support. It is pretty flat and therefore doesn't adjust around my features that well.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
qality and comfort
on January 25, 2020
Posted by: sleep
from california, LA
Verified Purchase:Yes
i got the pillow for the cooloing effect, but it feels to hard... wish i could of felt it before i purchased.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not as firm or high as we thought
on January 25, 2020
Posted by: Light sleeper
from Bay Area, CA
Verified Purchase:Yes
We've been using this pillow for about two months now and it's begun to stay pretty low. We thought it would mold our heads better and be higher but it's not, it sinks pretty far down and has been staying that way. I wish it would keep our head up a bit higher. I guess we set our expectations too high.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Things we wish we had known
on January 23, 2020
Posted by: Very Picky
from Oklahoma
Verified Purchase:Yes
This was our third time To purchase tempurpedic. 1. Go to your local store and try the products before ordering online. 2.Pillows take at least 6 weeks for the smell to go away. Also the cooling pillow is extremely heavy and very tall. I ordered what said Was medium but I'm 5'1 and it's too tall. I went back to my neck roll pillow. My husband is 6'4 and he likes it. But at $250 and not able to return them is hard to take. Ordering online was Really nice easy and we got the hybrid its top is very slick. Get a mattress cover or the sheets slide off. Might be worth buying the sheets. We bought top of the line platform. For the $ the adjustable base should have 2 remotes.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Return Policy
on January 23, 2020
Posted by: Deceived
from Texas
Verified Purchase:Yes
Pillows are fine but the no return policy not clearly disclosed at the time of purchase is deal killer. Will not buy from you all again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Amazing pillows !
on January 23, 2020
Posted by: Amm
from Los Angeles
Verified Purchase:Yes
Best sleep I've ever had! Feels so cool against my Face. Noticeably cold and comfortable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Beyond Heaven!!!
on January 23, 2020
Posted by: Kathy
from West Hartford, CT
Wow!! What an amazing visit I had at the West Hartford store. My sister and I went in to purchase pillows and asked to see the highest end bed. When Christopher placed us on the cooling bed with leg lifts and massage, we thought we were in heaven! I own a tempurpedic and this bed was truly amazing. Christopher and Karin were wonderful- very friendly and knowledgeable and helped us find the perfect pillows. It was so nice to stop in for a very relaxing experience and enjoyable conversation
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
comfortable but smell
on January 29, 2020
Posted by: pillow purchaser
from sudbury, Ma.
Verified Purchase:Yes
Although these pillows are comfortable and cooling, there is a terrible smell to them that will not go away. I have them for 2 months and this is very disappointing for pillows that were SO EXPENSIVE. I regret my purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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