Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Average customer rating
4.1 out of 5
4.1
(4,042 Reviews)
Open Ratings Snapshot
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,998
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, King - White
Customer Rating
3 out of 5
3
Great product but not ideal for me
on October 18, 2019
Posted by: Will
from Kansas City
Verified Purchase:Yes
The pillow is as described in the product information. The pillow most definitely has a cooling aspect and the Tempurpedic material is great. The wife loves this pillow as she runs warms at night and the cooling feature works great. My issue is I wish the pillow thicker so my head titled up a little higher. With this pillow my head sinks into the pillow and rests at a lower position. There is a similar pillow available thru Tempurpedic that I wish I would have purchased but the return policy does not allow for it as all sales are final due to the personal aspect of the product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Pretty firm and thick
on October 18, 2019
Posted by: TR in CO
from Colorado
Verified Purchase:Yes
We bought two of these as a promotion when we purchased a Tempur-Luxe mattress (LOVE the mattress!!!), but they are too stiff and too tall for the tastes of me and my wife. We gave them a good try of a couple weeks, but they aren't for us. The pillow is quite thick and because of it's firmness, I feel I need to literally force my head down into the pillow to get my head low enough for comfort while laying on my back. It's not as bad while side sleeping, but after too many nights of awaking to a stiff neck, I've given up on it. The cooling aspect did seem to work, but they are just too firm for us. Lastly - we hadn't read the fine print about our inability to return pillows. Our bad; but consider it when making a purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
King Pillow
on October 17, 2019
Posted by: Happy Pillow
from 11576
Verified Purchase:Yes
It took some getting used to as it is heavy and have not been used to a heavy pillow. It is cooling and I have grown to love it. Very comfortable and soothing.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Firm pillow
on October 16, 2019
Posted by: Sleeping is my hobby
from Florida
Verified Purchase:Yes
The pillow is pretty firm, it's definitely comfortable but I would have prefer something on the softer side. The cooling gel only work a little, pillow get hot just like any other pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Stiff Neck
on October 19, 2019
Posted by: TMR
from Houston
Verified Purchase:Yes
The pillows are unusually firm. It takes a lot of weight to get reaction from the memory foamI wish I could go back and get the pro adapt cooling instead. The description for these pillows shouldn't have soft anywhere in it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
The pillow is way to firm for our liking...
on October 18, 2019
Posted by: Down pillow sleeper...
from Sacramento, CA
Verified Purchase:Yes
The pillows are way to firm for our liking... We used them three (3) nights, they are now on the top shelf of the closet. Love our TEMPUR-pedic CA King Breeze Hybrid Mattress and Box Springs...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not as expected ..
on October 24, 2019
Posted by: Boston
from Boston MA
Verified Purchase:Yes
Unfortunately, the firm queen pillows were Not what we expected. I had waited to splurge on this brand for a few years. Quality Bed linens are a priority w/ our family and I felt certain these would be a hit. Three members tried using and put them aside. They are surely 'firm' to the point of being extremely heavy and, beyond Comfort firm. I assume they have a following of those who find them perfect but that was sadly not our experience.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Cool, stiff pillow with very little bounce
on October 24, 2019
Posted by: Disappointed
from SF, CA
Verified Purchase:Yes
I really tried to like this pillow. Recommended by many websites and some friends, so I decided to get one. Unfortunately, there aren't any returns on pillows, so I'm trying to sell it third party. Definitely the tempur material, but what seems to me to be a much less reactive version of the material. Pressing your head down into the pillow presents a ton of resistance, and it takes a long time to reconform back. This means that if you want to change position, you have to lift your head and move it to a new spot that takes 5-10 seconds to compress again, which wakes me up. Incredibly firm as well. The King version also weights 11 pounds. Not very maneuverable if you like to adjust while sleeping. The pillow does hold up on how cool it is, did not have an issue, and I'm a very hot sleeper. Definitely try it before you buy it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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