Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7
(1,866 Reviews)
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product.
(
1,257 out of
1,866)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Customer Rating
1
Feeling ripped off
on August 18, 2022
Posted by: Feeling ripped off
from Los Angeles, CA
Verified Purchase:No
The quality of the fill is severely lacking and it feels like Tempur-Pedic has taken some unfortunate shortcuts with this product. The majority of the pillow is filled with their "pressure-relief" foam which is cheap, low-density and low-quality foam. It does not provide that memory foam feeling/cushion/support you'd expect from this pillow. The two other premium foams that are meant to be in the pillow ("plush comfort" blue foam and "premium support" high density foam) are BARELY present in the fill. They've basically sprinkled in a tiny bit of the good stuff and have filled the majority of the pillow with the low quality stuff. Doesn't match up whatsoever with how they've described the product online or what I'd expect from this premium brand. The only pros of this pillow design are that the pillowcase is removable for easy washing and the fill volume is adjustable (you can remove fill if the pillow is too high for you). Otherwise, I feel like I've been ripped off. I did reach out to customer service to request more of the foam material that was lacking in my pillow but they literally just sent me more of the low-quality foam I already had. Not sure what the point of that was. Super disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Shortstuff
from Fort Collins, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I wake in the morning after a great night's sleep, I just fluff my pillow make by bed and I'm ready for the day and know it will be ready for another great night's sleep later. I do love that it's not as heavy as my old Tempur-Pedic pillow. There's nothing about this pillow that I don't love.,
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Einwer
from St Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow do not stay flat, it gets rounded and is very uncomfortable to sleep with. I wish I can change it for another product like the gel pillows
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: JPEN
from Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the feel of the fill. Cushiony all the way.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Pillow John
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the cloud adjustable pillow for a couple of months now. It is a good pillow. I purchased it during a sale. I wouldn't pay full price honestly. It is better than other shredded foam pillows I have tried. There's more material so it plumper which I like. My head doesn't overly squish it. It doesn't get too hot but it does get warm during the night.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Jer
from Upstate NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find this pillow to be very comfortable. I like that I can scrunch it up for side sleeping or smoosh it down for back sleeping
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sensitive Sleeper
from VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased two of these, one for myself the other for my husband. I'm very picky about pillows and experience neck pain and headaches when the pillows are not quality. I have been quite happy with my pillow and surprisingly my husband noticed the difference from his previous pillow and won't sleep on anything else.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleep deprived
from Oneida, Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's really no different than other pillows we have not what I was hoping!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com