Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7
(1,866 Reviews)
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product.
(
1,257 out of
1,866)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Posted by: SVC
from Cleveland OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this pillow. It makes my sleeping so comfortable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sarge528
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow sleeps great reduces neck strain and has great support!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Marc
from Destin, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ever since testing a Tempur pillow in a store I have been a huge fan. You get great quality pillows and mattresses. The ability to remove filling on these pillows to exactly how you like it is brilliant. I get a great nights sleep and no sore neck that I get with other pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Marie
from Ponte Vedra Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Adjusting the pillow is a great idea.. but it does not work currently & may be they will have a fix or cut the pieces differently so they can form,stay in place and stay cool
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
BUYER BEWARE
on August 22, 2024
Posted by: Very Unsatisfied Customer
from St George, UT
Verified Purchase:No
We purchased two Tempur-Cloud adjustable pillows to go with our new mattress. After three weeks and two phone calls to Tempurpedic to track the shipment, the pillows finally arrived. We were extremely disappointed to find that one pillow was nice and full and usable, but the other pillow was so flat that there was no cushioning for my head. The pillows are adjustable but only to take filling out. There is no provision to add additional filling (unless of course you want to take it out of the other pillow). We called Tempurpedic customer support and were told that we could not return the pillows or get our money back. We were asked to send photos of the pillows, which we did. We asked if they could either send us additional filling or replace the pillow. They will do neither. We received a very curt, almost rude response stating, "The amount of stuffing the pillows have are approximate, not precise. Your pillows are correct." Why would anyone manufacture a product with only approximate specifications? Under those circumstances there is no way for a customer to know or rely upon what kind of product they will get. I will not be doing business with Tempurpedic again and will make sure everyone I know is made aware of the poor quality of their products and their unwillingness to provide any kind of satisfactory customer support. If you purchase these pillows you do so at your own risk and have no guarantee that it will be usable if and when you receive it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Wouldn't buy again
on August 21, 2024
Posted by: Shane
from Brooklyn
Verified Purchase:No
Nothing like the other tempurpedic pillows I've gotten in past. Would not recommend !!! Lightweight and zero support feels cheap
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
DO NOT BUY
on August 21, 2024
Posted by: K
from Rockford, IL
Verified Purchase:No
The worst pillow I have ever felt. This seems like a scam the pillow is so bad. The loose fillow is atrocious and not worth four dollars let alone almost a hundred dollars. Immediately switching back to a cheap pillow but out a hundred dollars. DO NOT WASTE YOUR MONEY.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Quality and Comfortable Product
on August 19, 2024
Posted by: Adrian S
from Brooklyn
Verified Purchase:No
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I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com