Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7
(1,866 Reviews)
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product.
(
1,257 out of
1,866)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Posted by: Pillow shopper
from Bedford, IN
Verified Purchase:Yes
Just a little to thick and firm so I can't use them. Might be just right for some.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
You have to experience this exceptional adjustability!!
on May 22, 2023
Posted by: Paul, a sensitive sleeper
from Orlando, FL
Verified Purchase:Yes
The TEMPUR-Cloud Adjustable Pillow has revolutionized my sleep experience, offering a level of customized comfort that is simply unmatched. From the moment I rested my head on this heavenly pillow, I knew I had discovered the ultimate sleep companion. With its exceptional adjustability, premium materials, and unwavering support, it truly deserves to be crowned the champion of pillows. First and foremost, the standout feature of the TEMPUR-Cloud Adjustable Pillow is its unparalleled level of customization. This pillow allows me to personalize the height and firmness to suit my specific needs. By simply removing or adding the TEMPUR material inserts, I can achieve the perfect loft and support that aligns with my preferred sleep position. It's like having a tailor-made pillow that caters to my individual comfort requirements. The TEMPUR-Cloud Adjustable Pillow is crafted using top-notch materials that exude luxury and durability. The soft, breathable cover encases the innovative TEMPUR material, creating a cloud-like sensation against my skin. The pillow's ability to contour to the shape of my head and neck ensures optimal support and pressure relief. It's a cocoon of comfort that cradles me throughout the night, promoting a restful and rejuvenating sleep experience. Not only does the TEMPUR-Cloud Adjustable Pillow provide exceptional comfort, but it also prioritizes temperature regulation. The advanced cooling properties embedded within the pillow's construction ensure that heat is effectively dispersed, preventing any discomfort caused by overheating. I no longer have to worry about flipping my pillow to find the cool side-it remains pleasantly cool and refreshing throughout the night. Durability is another noteworthy aspect of the TEMPUR-Cloud Adjustable Pillow. The high-quality materials used guarantee that it retains its shape and support for an extended period. It bounces back to its original form effortlessly, maintaining its plushness and resilience over time. This pillow is a worthy investment that will continue to deliver heavenly comfort for years to come. Lastly, the customer service provided by TEMPUR deserves accolades. Their commitment to customer satisfaction is evident in every interaction. From purchase to after-sales support, their team goes above and beyond to ensure a seamless experience. They genuinely care about their customers' well-being and are readily available to address any concerns or queries. It's a level of service that truly enhances the overall ownership experience.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Very bad pillows.
on May 22, 2023
Posted by: Is mike
from Is florida
Verified Purchase:No
These were the worst Pillows me and my wife has ever slept on
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: ZZzzzzzzz
from Matthews,NC
Verified Purchase:Yes
Decided to try this pillow with the cooling cover. LOVE it!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Nicole
from Colorado
Verified Purchase:Yes
The pillow feels like gum you lay your head down the pillow goes completely flat and hard these pillows are so expensive and they are absolutely awful. There's zero returns allowed so once you waste your money on this hunk of junk you can't get it back!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Just say no!
on May 12, 2023
Posted by: Erica
from Washington
Verified Purchase:No
We've had these pillows for a week or so. They are too full for my liking. I tried to adjust them, which turned out to be terrible decision. The filing sticks to everything including your hands. I felt like Chevy chase in christmas vacation with the magazine. After adjusting, they were super lumpy and uneven. I dreaded putting the stuffing back. There aren't returnable, so any it was expensive, frustrating adventure. I'm just glad I only bought 2 because I was going to buy 8.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Poor support from pillows and company
on May 8, 2023
Posted by: Unhappy customer
from Seattle, WA
Verified Purchase:No
I have three Tempur-Pedic mattresses in our home and have advocated the brand for over 25 years. Unfortunately, my wife purchased two pillows from Tempur-Pedic that were delivered five days ago; after three nights of waking up with sore necks, it is clear that they will not work. After calling customer support and speaking with "Faith" (customer care supervisor), I was told that they are not returnable and that I should consider modifying the temperature of our room if they are too soft or too hard. I am struggling as the "90-Night Trial" is advertised all over the Tempur-Pedic website, and you have to go two or more clicks deep into the fine print to see that this only applies to mattresses. I went through the same checkout process as my wife to see that the information was hiding behind a link on the bottom right-hand corner of the checkout page. Nowadays, most mail-order mattress/pillow companies offer trial periods; it is unfortunate and misleading to offer a trial period but bury the fact that it only applies to a small portion of your products behind links and in the fine print.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: KH
from The Colony, TX
Verified Purchase:Yes
The pillow is getting better. At first it was too full/dense for my liking. I start the night sleeping with it and usually have to trade for a flatter one during the night. I do feel like it's breaking in so I think In the long run it might be a lot better. Im a side sleeper and it wasn't as comfortable for my neck and shoulder as other reviews had stated. It's growing on me. I have been using about 7 weeks.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com