Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7 out of 5
3.7
(1,866 Reviews)
Open Ratings Snapshot
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product. 
(
1,257 out of 1,866
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Customer Rating
1 out of 5
1
Cheap product.
on May 29, 2023
Posted by: HARD PASS
from San Diego
Verified Purchase:Yes
Poor quality being scrap shredded foam, NOT a solid core as what they used to be and what I ordered. Tried to return being still boxed and bagged and sterile but Tempurpedic refused to refund me. So read the super fine and intentionally hidden fine print before you order.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
No support at all
on May 26, 2023
Posted by: Not a happy sleeper
from California
Verified Purchase:Yes
Got this and this is the most uncomfortable pillow
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
The perfect pillow
on May 26, 2023
Posted by: No More Morning Headaches
from New Jersey
Verified Purchase:Yes
My TEMPUR-Cloud Adjustable Pillow is just that--adjustable. I haven't woken with a crick in my neck since I got it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Ajustibility of loft is nice
on May 26, 2023
Posted by: BEN
from Columbus OH
Verified Purchase:Yes
Not as great as the solid tempur-pedic pillow but nice thick cover and ability to remove foam as needed is nice. Cool pi;;ow
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Dissatisfied and uncomfortable
on May 25, 2023
Posted by: Unhappy sleeper
from Conway, Arkansas
Verified Purchase:Yes
I ordered two of these pillows. I was so excited to get them in. Because we had been looking for the best pillow to help with my neck pain. After being on the pillows for a couple of weeks my neck pain continue to get worse. The pillow did not support my neck and head area. I had to keep flipping the pillow over throughout the night because all the foam would go to the top of the pillow. So I called the company and no I didn't check the return policy. I should have, but I didn't. I was informed that you can't return the pillows unless there was a warranty problem. So disappointing and I will not be recommending these pillows to anyone else..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
The quality is good,
on May 25, 2023
Posted by: Sleep easy
from Salem OR
Verified Purchase:Yes
The quality is great but I had to remove more than half of the foam in order for it to work for me. I have small shoulders and this was way too full. I also have not touched the second pillow, still in the box. I was hoping I could return it and replace it with another style, but it was not allowed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Adjustable makes it a great choice
on May 25, 2023
Posted by: InPillowHeaven
from New Hampshire
Verified Purchase:Yes
Tried it as it arrived but it was too thick, leading to poor sleep and aches. After removing some fill to make it less thick, I've been sleeping much better. Knowing it can be adjusted made this pillow a great buy.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Very big pillows
on May 25, 2023
Posted by: Shebesleepy
from Sacramento, Ca
Verified Purchase:Yes
The pillows are way too full and big for me. I wish I could return them. I didn't realize they weren't returnable. I woke up with a migraine from using the pillow because my neck was strained. Now I only use them for watching tv when I want to be extra propped up. I do think I could pill Some cushioning out of them. I haven't tried.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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