Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7
(1,866 Reviews)
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product.
(
1,257 out of
1,866)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Posted by: Still vacuuming
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] In 2013 we purchased very slim tempur-pedic pillows that we adore (like I take them on vacation - adore). There is nothing like them in the current line, so we decided to give the adjustable pillows a go. We tried to love these pillows but in reality they are ridiculous. They make a mess, they're lumpy and even after four adjustments we couldn't get them right. You can't return them and I feel foolish for buying them.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Very satisfied
from Conway, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extreme quality and comfort that provides and excellent nights sleep!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
It is not very comfortable nor adjustable as advertised.
on July 15, 2023
Posted by: Single mom
from Dallas Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is not adjustable as advertised. I am not pleased with the purchase. I find it stiffer than expected and inflexible
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Negative stars
on July 14, 2023
Posted by: Unhappy
from NY
Verified Purchase:No
As others have said, it's chopped up bits of memory foam stuffing, making it like a regular uncomfortable pillow. This is not a soft flat memory foam pillow like the ones they have sold in the past. (I was trying to find a replacement for my 10+ yr old T-P pillow). Although you can take out some stuffing out, it is still tough and uncomfortable. Furthermore, customer service is unhelpful and there are no refunds, exchanges or anything if you buy the wrong pillow. Beware.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Buyer beware
on July 14, 2023
Posted by: Disappointed
from Chicago
Verified Purchase:No
This pillow is nothing like the original Tempur-pedic pillow. Unfortunately, I mistakenly ordered two of these pillows, and Tempur-pedic will do NOTHING to assist me with an exchange even though the pillows have not even come out of their packaging. I spoke with customer service, and they were zero help. I have no interest in getting my money back, but I would like credit for an exchange of the correct pillow, and instead I am stuck with these. I will never order from this company again. What a poor policy and poor customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Merds
from Yorkville IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very comfortable and great you can adjust the amount of stuffing. The pillow doesn't stay the most fluffy after use but you can refluff it. I have to refluff after every use.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Lots of support
from Waltham ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is very supportive while also allowing you to sink in. It is cool and comfy. For me, it is a little too thick. I think I would prefer a thinner version, but it is a very nice pillow overall. Great for sitting up against while watching tv or reading.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Dustin sleeps
from Stonewall, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is real good about temperature control. Only fall back is i wish it was a touch more firm not much just a little more. I'd buy again though.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com