Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Average customer rating
3.7 out of 5
3.7
(1,866 Reviews)
Open Ratings Snapshot
Rating breakdown 1,866 reviews
5 Stars
922
4 Stars
288
3 Stars
192
2 Stars
158
1 Star
306
67%of customers recommend this product. 
(
1,257 out of 1,866
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Adjustable+Cooling Pillow, King - White
Customer Rating
2 out of 5
2
Quality is ok. The comfort is not good, too flat
on September 5, 2023
Posted by: Cooling pillow
from Hedgesville WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is too flat, the filling goes to both sides and leaves a hole in the middle. Does not stay cool unless you don't put a pillowcase on it. I don't sleep without a pillowcase on my pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worst pillow ever
on September 2, 2023
Posted by: Unhappy
from Nebraska
Verified Purchase:No
This product is terrible. All the stuffing separates to either side of your head and made my neck pain worse. I now feel it down into my shoulder blade. Total trash.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not cooling
on August 28, 2023
Posted by: Not cool sleeper
from St. Louis MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product does not feel cool. It will for literally one second if I don't have a pillow case on it. The actual pillow is firm and also soft so the pillow is a good pillow but zero cooling in this. Super disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible and uncomfortable- worst pillow I've ever purchased
on August 24, 2023
Posted by: Joe
from Long Island, New York
Verified Purchase:No
Do not buy this pillow. It does not do as advertised. Sorry I wasted my money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfortable
on August 22, 2023
Posted by: Jhende
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow felt lumpy at first however softens with time. Very comfortable. And the pillow does keep you cool.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not very comfortable
on August 21, 2023
Posted by: Still warm
from Winfield ill
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so looking forward to receiving your pillows. The price was right as it was buy one get one free. They were packaged so nicely, but they smelled horrible! I hung them out on the line for 3 or 4 days. One night it poured rain so hard that I had to let them hang out another 3 or 4 days for them to dry. They still smelled. I called your customer service and your representative said it would take at least 2 weeks. I threw them in the dryer and the smell finally went away. Then when I decided to use them, I had to remove so much fill inside the pillow so it would be comfortable. Probably 1/3 of the fill. The cooling cover on the pillow does not stay cool for very long either. My pillowcase from my sheets does not stay on very well on the pillow because of the cooling cover. I didn't expect this from these pillows as we love our tempurpedic queen mattress. Didn't have any of these issues with the mattress. It's the most comfortable mattress we ever owned.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Don't use and wouldn't buy again
on August 21, 2023
Posted by: JP
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows are not comfortable. The memory foam is too stiff. I ordered a similar pillow and it is a lot more comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Flat
on August 21, 2023
Posted by: None
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this pillow to alleviate my neck pain and ended up causing me more neck pain because it goes so flat.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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