Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Stainless Steel
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
17
4 Stars
8
3 Stars
7
2 Stars
2
1 Star
5
62%of customers recommend this product.
(
18 out of
29)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Stainless Steel
Customer Rating
5
GE microwave
on July 3, 2025
Posted by: boopboop
from Glenview, Illinois
We bought this microwave after 15 years to replace our previous GE microwave. It is the exact replica except the color is silver rather than black finish. It seems to have an added lock feature on it . Very happy with it. We don’t need a larger microwave so this suits our specific needs.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable. Perfect size for shelf.
on July 4, 2025
Posted by: RLP18
from MA
This is my third. Same general model that fits on a shelf. Easy to use. Reliable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fantastic for small appliance
on July 6, 2025
Posted by: SNL67
From the design and the capacity is fantastic and that's what we are looking for. This is our 2nd replacement of a GE microwave and of course, never go wrong with GE.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It is expensive but it fits in the space!
on July 8, 2025
Posted by: CLorimer
from Chicago, IL
I bought this model to replace an old GE PEM31SFSS microwave that had peeling paint on the interior, and touch controls that would freeze, requiring a reboot. This new model was the only microwave on the planet that I could buy and still fit in the space (13"D x 11"H x 24W). It's quiet and has Wi-Fi, but the reheat function for a plate requires three button steps instead of just one on the old model. Shutting the door is a little louder than the last model, the overall feel isn't as polished as the old model, but I'm sure the microwave will be fine in the long run.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 14, 2025
Thank you for taking the time into leaving this review. We are glad to hear your new unit fits your space. We are going to pass your comments regarding the reheat feature and door along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate Performance:Hanging Holes Misaligned
on July 10, 2025
Posted by: The Gentsch
The microwave performs adequately. Quality control issue with misalignment of holes placement making it nearly impossible to connect to the cabinetry hanging kit. Holes in top of microwave weren’t drilled in alignment. If it wasn’t the only small device available for the undercabinet space, we would have purchased an alternative brand.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 15, 2025
Your feedback is extremely important to us. We will pass these comments regarding the alignment of the holes for the hanging kit along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave seems ok trim kit is terrible
on July 11, 2025
Posted by: Pbb46
from New hampshire
The microwave seems like the old one which it replaced. The trim kit is terrible. The original trim kit was better fitting and sleeker. This trim kit looks like it was an afterthought. Terrible design
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 16, 2025
We value this feedback. Your comments regarding the trim kit of your new microwave are important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Quality Control Issues - Nearly Impossible to hang
on July 13, 2025
Posted by: The Gentsch
GE’s quality control is clearly in question. Misaligned holes drilled into top of microwave in no way align to hanging kit.
Response from geappliances.comBy Adrian, GE_Appliances, July 17, 2025
We are so sorry to hear of your experience with installing the hanging kit for this microwave. We advise scheduling service with one of our Bodewell technicians to ensure the holes are where they are designed to be. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com