Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Stainless Steel
Average customer rating
3.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
13
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Stainless Steel
Customer Rating
1
Third one I’m buying
on June 1, 2025
Posted by: BF99
from JAMESPORT NY
This is the third one of these that I have purchased. The last one was manufactured in May 2021 and I purchased it later on that summer of 2021. And it became unusable this week. Not even four years! I sure hope this one which is the same model last longer! When you spend this much on a microwave oven, you expect it to last more than four years!
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, June 5, 2025
While we know the significance of an appliance operating for a long period of time, it is not possible to determine the product failure rate or life expectancy. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance. We are however confident that this replacement microwave will serve you well for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Good long lasting microwave
on June 3, 2025
Posted by: Popcorn007
Mine is over ten years old old only it struggles with popcorn otherwise its been great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks good
on June 8, 2025
Posted by: 28527
from New York
I had the same model before this one the power seems less if you put a cup of coffee in it now foe 30 seconds it barely warms up the coffee the old model the coffee was hot and as I said it’s the same model
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, June 10, 2025
We want to assist with the heating performance of your microwave. There are many factors that can affect cooking times. For example, the set power level and the cookware used. You can adjust the power level of your microwave by pressing ‘Cook Time’, entering the time, pressing Power Level, entering the desired level (1-10), and pressing start. We recommend a power level of 10 for boiling liquids and a power level of 7 for reheating. You can find additional troubleshooting for food or beverages taking too long to heat at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
Additionally, if you’d like to test that your microwave is operating properly, please follow the steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857
This model does feature a “Beverage” mode that is designed to heat up coffee or other beverages like tea, hot chocolate, etc. If desired, you can utilize this feature as it uses auto cook sensor technology to always get your beverages to the appropriate hot temperature. This feature is located at the top middle of the control panel, and it will need to be pressed only once to activate it.
Additionally, if you’d like to test that your microwave is operating properly, please follow the steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857
This model does feature a “Beverage” mode that is designed to heat up coffee or other beverages like tea, hot chocolate, etc. If desired, you can utilize this feature as it uses auto cook sensor technology to always get your beverages to the appropriate hot temperature. This feature is located at the top middle of the control panel, and it will need to be pressed only once to activate it.
Written by a customer while visiting geappliances.com