Customer reviews from lenovo.com
Lenovo - USI Stylus Pen for Chromebook - Gray
Average customer rating
4.1
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
49
4 Stars
18
3 Stars
2
2 Stars
3
1 Star
12
83%of customers recommend this product.
(
57 out of
69)
Customer Reviews for Lenovo - USI Stylus Pen for Chromebook - Gray
Posted by: Kelvin Xiang
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] It sucks.
Yes, it sucks. I am a fan of chromebook duet, so I bought this pen, and now I have a serious problem: it is too sensitive. It will start writing before the pen touch screen. You definitely don't want your pen to start working when it is 5mm away from the screen. This problem has been reflected by many people on youtube and reddit. I thought that after so many months, Lenovo will improve its products. But now it seems that nothing has changed. I was so disappointed. This pen is purely a waste, it definitely has a design flaw, otherwise it is impossible for so many people to encounter the same problem.
Yes, it sucks. I am a fan of chromebook duet, so I bought this pen, and now I have a serious problem: it is too sensitive. It will start writing before the pen touch screen. You definitely don't want your pen to start working when it is 5mm away from the screen. This problem has been reflected by many people on youtube and reddit. I thought that after so many months, Lenovo will improve its products. But now it seems that nothing has changed. I was so disappointed. This pen is purely a waste, it definitely has a design flaw, otherwise it is impossible for so many people to encounter the same problem.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 6, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Works great for my Lenovo Duet
on February 16, 2021
Posted by: AlexL8
from Calgary
Has worked perfectly for me so far on my Duet, I'm not sure what might be causing the issues with other nits but there's no complaints from me.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Awsome for drawing with apps such as Sketchbook
on July 23, 2021
Posted by: Gilles D
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awsome for drawing with apps such as Sketchbook. The pressure sensitivity is really pleasant to reflect pen and paper behavior.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AJ K
from Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great with our duet, no issues at all. I had some of the reviews about sensitivity issues where it would register a touch even when the pen was above the screen. But no issues here.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
A good pen with some annoying quirks.
on November 1, 2021
Posted by: SudsburyMike
[This review was collected as part of a promotion.] For the price, this pen has excellent abilities. I use it often with Google Classroom to correct student work and it functions quite well at that task...when it successfully connects to my Lenovo Chromebook Duet. This is the quirky part of it. Sometimes it works instantly when I boot up other times it doesn't. Sometimes it stops working after it previously was working. I thought at first it was just a "change the batteries" kind of problem but even with fresh batteries this problem would creep in. The weird workaround is to unscrew the pen cap, remove the aaaa battery, turn it around, reinsert it, screw the cap back on and wait about 5 seconds. Next you unscrew the cap, remove the battery, reinsert it in the correct direction and reattach the cap. For some reason, then it starts working again. No rhyme or reason to it that I can see but this fix does seem to work consistently. I've read of others having a similar problem.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 3, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Pooyan K
Verified Purchase:Yes
Doesn't work! And Lenovo tech support didn't help at all!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
It is not worthy compare to the price . Received broken item. Returned item. But didn't receive refund or replacement.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 14, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Works awesome!
on January 28, 2021
Posted by: aelam
from Calgary
Was excited to finally be able to order a USI stylus for my Lenovo Chromebook Duet and am happy to report that YES of course it definitely works with this chromebook.
The pen is lightweight and works fine. Writing tip is nice and smooth, there are no buttons on it at all. Once I took out the little disc in the battery chamber it just started to work. No "pairing" required.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com