Customer reviews from lenovo.com
Lenovo - USI Stylus Pen for Chromebook - Gray
Average customer rating
4.1
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
71
4 Stars
25
3 Stars
6
2 Stars
5
1 Star
15
81%of customers recommend this product.
(
67 out of
83)
Customer Reviews for Lenovo - USI Stylus Pen for Chromebook - Gray
Posted by: Vishy1
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worth the price. Nice and clean product. Very easy to pair and use on Chromebooks
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MrHales
from East Central Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works perfectly in Autodesk Sketchbook on a Lenovo Flex 5i flipped into tablet mode. The palm rejection in pen mode works well and allows me to work more naturally coming from drawing on paper. It otherwise functions as a perfectly acceptable stylus for more general use in those instances touch is preferred over type. It is a bit on the small side for my hands but it is not at all uncomfortable. A person with extra large hands (as opposed to merely large) might have trouble.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joe Sterne
from Twinsburg, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got this with my Chromebook Duo - solid stylus that works well and doesn't have issues pairing.
Written by a customer while visiting lenovo.com
Customer Rating
1
Terrible waste of money, nearly worthless.
on March 6, 2023
Posted by: pdxsvrider
from Oregon
[This review was collected as part of a promotion.] I bought this for my daughter to use with her new Duet Chromebook. What a mistake. It kind of works once in a while but then the battery dies. I think we replaced the battery every other week until tonight. Something must have broke inside because I couldn't remove the battery. Oh and it is very fragile, the cap keeps breaking off. I've super glued about 5 times which helps for a while. I love all my other Lenovo items (Thinkpad, Gaming Laptop, 34" Curved Monitor, a few Chromebooks, etc) but this pen is a major fail. Hopefully they can make a better version because my daughter really loved drawing with it when it worked.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, March 20, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: luciel
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] The set-up of the pen is a bit confusing. There is an instructions manual hidden below the packaging which was difficult to get out as the packaging was a really good fit for the box. I didn't realize that there was a spring that fell out when I unscrewed the top, and had to scour the internet to find out why my pen was not working. There is also a small circular black piece of plastic that needs to be removed before use (the packaging clearly highlights the removal before use). While using the pen, I think it is okay but the nib is pretty thick which means that while writing or drawing the pen has to be positioned in a certain way. This means that you can't really angle the pen to where you want a line to be, rather you have to use the tip of the pen.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: SciWriGuy
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pen works well with my Chromebook/tablet combo. Although I'm not too thrilled about having to obtain replacement batteries, the USI certification helps me feel certain that the pen will continue to function with my device for an extensive amount of time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Estha
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pen connects seamlessly and works well with my Lenovo Flex Chromebook. I had an off brand model that never worked.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tibs
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would not work with my computer. Was not clear in description about compatibility.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com