Customer reviews from lenovo.com
Lenovo - USI Stylus Pen for Chromebook - Gray
Average customer rating
4.1
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
72
4 Stars
25
3 Stars
6
2 Stars
5
1 Star
15
81%of customers recommend this product.
(
68 out of
84)
Customer Reviews for Lenovo - USI Stylus Pen for Chromebook - Gray
Posted by: Anyone and no one
from Midwest
Verified Purchase:Yes
Great pen. I did not think it would work that well. I was wrong. The latency is low and it feels good in my hand. This is a great pen for the price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Lenovo USI Pen for select Yoga, IdeaPad laptops
on August 21, 2023
Posted by: terry Michal
from Louisville ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery Spring popped out of pen. It did not work from day one.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Riot1
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pen is ok not a fan of the fake usb plug to hold the pen to the computer
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 14, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Disappointment
on July 17, 2023
Posted by: xion7
from California
[This review was collected as part of a promotion.] I bought this in mid 2022 and didn't used much but somehow it stops working with my chromebook. I've had doubts that it possibly my screen, the battery, and the bluetooth but it all finally pinpoint to the pen itself. My screen is working properly as it is touchscreen and I was able to use my index finger to write on pdf. Nothing wrong either with the battery cause I charged it before placing it and the bluetooth does recognize the pen turning on.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ahhhhendrix
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works exactly as described and feels of decent build quality. Docking a star because there is no cursor when hovering and no magnet to dock it to the tablet. Don't try to fold it into the keyboard of something like the Duet 5, I broke the keyboard connector trying that.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ACMW77
Verified Purchase:Yes
I can't truly give a review because the pen did not work for my device. The product was not clearly labeled as to what products it would work with. I have an IdeaPad flex 5 but the pen does not work with that. I had to go buy a pen that was identified as compatible with flex 5 and not just IdeaPad.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 30, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LawrenceA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to set up and works well with a Lenovo Duet 5 Chromebook
Written by a customer while visiting lenovo.com
Posted by: twothumbsup
Verified Purchase:Yes
I've had the opportunity to use this pen extensively, and I'm thoroughly impressed by its performance and ease of use.
I would highly recommend the Lenovo USI Pen to anyone looking for a high-quality digital pen that works seamlessly with their Lenovo Yoga or IdeaPad laptop. It's a reliable, versatile tool that's perfect for everything from note-taking and drawing to navigating your device with precision and ease.
Written by a customer while visiting lenovo.com