Customer reviews from ring.com
Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Average customer rating
4.7
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
374
4 Stars
79
3 Stars
25
2 Stars
5
1 Star
6
95%of customers recommend this product.
(
270 out of
285)
Customer Reviews for Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Customer Rating
5
Small and easy to set up.
on July 21, 2023
Posted by: Rick52
from Boise, Idaho
I bought indoor cam three weeks ago, what is the cost to record vedio.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
2
Ring indoor ca. Review
on July 21, 2023
Posted by: Dan54
from Charlotte, NC
Wished this cam only recorded and sensed motion when Ring alarm is armed in away mode.
No, I would not recommend this to a friend.
Response from ring.comBy Ring, September 27, 2023
Hi Dan54.
Thank you for sharing this feedback with us.
We understand the importance of being able to customize the motion detection settings of your Ring Indoor Cam. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you want your device to only detect motion when you are away. By using modes, you can customize when your devices detect motion. You can select Home Mode when you want the outside cameras or doorbells of your house activated but want to be able to move freely around the inside of your home. You can decide whether or not each of your cameras detects motion. Learn more here: https://support.ring.com/hc/en-us/articles/360036107792-Control-All-of-Your-Ring-Devices-with-Modes.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing this feedback with us.
We understand the importance of being able to customize the motion detection settings of your Ring Indoor Cam. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you want your device to only detect motion when you are away. By using modes, you can customize when your devices detect motion. You can select Home Mode when you want the outside cameras or doorbells of your house activated but want to be able to move freely around the inside of your home. You can decide whether or not each of your cameras detects motion. Learn more here: https://support.ring.com/hc/en-us/articles/360036107792-Control-All-of-Your-Ring-Devices-with-Modes.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
3
Its Just ok...
on July 21, 2023
Posted by: Hoby
from Illinois
I watch my grandchildren four days a week. I have numerous RING products. What I like, its light weight small and easy to install on a wall with Double face tape or leave it on a table. I use the camera in a bedroom to monitor the children when napping. what I don't like is the microphone. Sound quality is poor. Infrared is good but gets blurry on objects in the crib and can't see the baby clear. Its Good quality for the price, I was expecting more from RING. Maybe a PTZ with a better microphone.
I would recommend this to a friend!
Response from ring.comBy Ring, September 27, 2023
Hi Hobby.
Thank you for sharing your experience with us.
We understand how critical it is for your Ring Indoor Cam to provide high-quality audio and video so you can monitor activity around your home. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely assist you with this today to ensure your Ring device is performing optimally.
It sounds like you are experiencing unclear audio and video quality from your Ring Indoor Cam. If you are experiencing poor audio or video quality during a live view but your recordings are fine, this can be caused by a poor connection between your mobile device and the cloud or a connectivity problem between the Ring doorbell or security camera and your router.
If you are experiencing poor video or audio quality when viewing both the live view and recorded videos in the Ring app, the problem is usually due to a wifi issue like a signal or data loss. In some cases, this can be caused by settings on your router. Learn more here: https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your experience with us.
We understand how critical it is for your Ring Indoor Cam to provide high-quality audio and video so you can monitor activity around your home. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely assist you with this today to ensure your Ring device is performing optimally.
It sounds like you are experiencing unclear audio and video quality from your Ring Indoor Cam. If you are experiencing poor audio or video quality during a live view but your recordings are fine, this can be caused by a poor connection between your mobile device and the cloud or a connectivity problem between the Ring doorbell or security camera and your router.
If you are experiencing poor video or audio quality when viewing both the live view and recorded videos in the Ring app, the problem is usually due to a wifi issue like a signal or data loss. In some cases, this can be caused by settings on your router. Learn more here: https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Great upgrade from Gen1
on July 22, 2023
Posted by: Zattman
from Michigan
The color night vision and lower light features are better then Gen1 and the added privacy shutter is nice as well. As with all Ring products setup took minutes and was up and running.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Rating out of “Good, Better or Best” it’s “Better”
on July 22, 2023
Posted by: JD Hogg
from UTAH
I have four separate ring cameras a total of 9 cameras I all. All in my opinion are bout the same great quality, picture, durability and look. The cameras catch most all movement but, miss a little however more often than I’d like they miss the first 2-5 seconds of movement and sometimes that’s all the time it takes for something to move in and out of frame. Other than that the cameras are great I’d recommend them and will continue to buy them! Also the price plans for them are great!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
2
Think of alternatives
on July 22, 2023
Posted by: Dr. Joe
from california
Bought amonth ago and installed fine. The RIng system, however, needs improvement.
No, I would not recommend this to a friend.
Response from ring.comBy Ring, September 27, 2023
Hi Dr. Joe.
Thank you for sharing your feedback with us.
We understand the importance of your Ring Indoor Cam working as intended. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We would love the opportunity to provide you with additional information regarding your concerns.
It sounds like your Ring Indoor Cam is not working as expected. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and a built-in siren. It is also compatible with connected Echo devices.
The newest Indoor Cam (2nd Gen), pictured below, features an enhanced mounting design, a power cable/adapter, and a removable privacy cover. A tone will sound when the cover is secured and active. Use this link to learn how to use the privacy cover or mount the Indoor Cam (2nd generation). Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your feedback with us.
We understand the importance of your Ring Indoor Cam working as intended. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We would love the opportunity to provide you with additional information regarding your concerns.
It sounds like your Ring Indoor Cam is not working as expected. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and a built-in siren. It is also compatible with connected Echo devices.
The newest Indoor Cam (2nd Gen), pictured below, features an enhanced mounting design, a power cable/adapter, and a removable privacy cover. A tone will sound when the cover is secured and active. Use this link to learn how to use the privacy cover or mount the Indoor Cam (2nd generation). Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Captures motion inside and out
on July 23, 2023
Posted by: New User
from Texas
After trying a stick up battery camera that failed to capture motion or people through the window, I decided to try a plug in 2nd gen indoor cam. It works as expected and am glad I switched from battery stick up to indoor plug in.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Good but need another one to secure more areas.
on July 24, 2023
Posted by: Tommy454
Nice price and I'm satisfied with the operation of the devise. I just wish it could operate much further away from my router.
Written by a customer while visiting ring.com