Customer reviews from ring.com
Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Average customer rating
4.7
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
374
4 Stars
79
3 Stars
25
2 Stars
5
1 Star
6
95%of customers recommend this product.
(
270 out of
285)
Customer Reviews for Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Customer Rating
5
Great video quality
on July 20, 2023
Posted by: Snoodles
Bought it to replace the lemon I was using. I am more than happy with it.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
I love it, it brings a great sense of security.
on July 20, 2023
Posted by: Flashlight
from Memphis, TN
I've had mines for Two months, and it makes leaving my home enjoyable, now I can watch the house while I'm away. I Love it
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Good camera with some quirks
on July 20, 2023
Posted by: Brian
from New York NY
Makes a clicking sound when lights are turned on and off. Also the blue light is annoying.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great camera!
on July 20, 2023
Posted by: Jcapp4
from Rhode Island
We now have 12 Ring Cameras for our house and love them.
This camera is to watch our dog when we aren’t home.
The new privacy cover is perfect for what we wanted, to show that when it’s off it really is off. The quality of the picture is great as well.
This camera is to watch our dog when we aren’t home.
The new privacy cover is perfect for what we wanted, to show that when it’s off it really is off. The quality of the picture is great as well.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Small compact clear Videos
on July 20, 2023
Posted by: GFT5525
from Washington DC
But this ring camera three months ago and I’m totally satisfied with the product
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
1
Both stopped working
on July 20, 2023
Posted by: SadinIndiana
from Silver Lake, IN.
I bought 2. Upon original install, you was completely broken. It wouldn't even turn on to connect to the wifi to set up so I had to send it back. The second one worked for about a week and now it's completely broke and won't even turn on. It is just sitting there still, mocking me, because I haven't had the energy to figure out how to return it as well. Super disappointed for sure.
No, I would not recommend this to a friend.
Response from ring.comBy Ring, August 30, 2023
Hi SadinIndiana.
Thank you for sharing your experience with us.
We understand how important it is for your Ring Indoor Cam to function consistently and reliably. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with a concrete resolution as quickly as possible.
It sounds like your Ring Indoor Cams are showing as offline. We recommend you check the following:
Make sure your Indoor Cam is powered on.
If not, try another outlet. The one you’re using may be faulty or associated with a light switch.
Restart your router and run through the setup process again, making sure to correctly enter your password.
Check your device's last reported signal strength in the Ring app under Device Health.
If your RSSI signal is poor, you may need to move the Indoor Cam closer to your router.
To learn more about RSSI signal strength, tap here.
Consider using a Chime Pro wifi extender.
Learn more here: https://support.ring.com/hc/en-us/articles/360033911431-Indoor-Cam-Troubleshooting.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your experience with us.
We understand how important it is for your Ring Indoor Cam to function consistently and reliably. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with a concrete resolution as quickly as possible.
It sounds like your Ring Indoor Cams are showing as offline. We recommend you check the following:
Make sure your Indoor Cam is powered on.
If not, try another outlet. The one you’re using may be faulty or associated with a light switch.
Restart your router and run through the setup process again, making sure to correctly enter your password.
Check your device's last reported signal strength in the Ring app under Device Health.
If your RSSI signal is poor, you may need to move the Indoor Cam closer to your router.
To learn more about RSSI signal strength, tap here.
Consider using a Chime Pro wifi extender.
Learn more here: https://support.ring.com/hc/en-us/articles/360033911431-Indoor-Cam-Troubleshooting.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Excellent indoor security camera
on July 20, 2023
Posted by: Germanknight
from Illinois
Easy setup, great color video both day and night with two way voice recording…you just can’t beat it! Well made, easy installation and peace of mind…what’s not to love!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Easy
on July 20, 2023
Posted by: Jeff D
from Chelsea, MI
Easy to install and use. I am on the month trial currently. So after that, runs out, I'll see how the functionality works or if I need to buy the cloud service to record videos and photos.
I would recommend this to a friend!
Written by a customer while visiting ring.com