Customer reviews from ring.com
Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Average customer rating
4.7
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
374
4 Stars
79
3 Stars
25
2 Stars
5
1 Star
6
95%of customers recommend this product.
(
270 out of
285)
Customer Reviews for Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Customer Rating
5
Great
on April 6, 2023
Posted by: andreah423
I’ve had no issues in the past year plus that I’ve had this. It charges reliably and it goes off reliably. It’s a little harder to get to work 100% if you’re trying to look through a window (we did this temporarily as we needed to check on something) so if you’re intending to use one outside make sure you mount it outside and I would recommend the solar one for outdoors. This has a good picture in the day or night and the view can be moved, you can zoom in, etc. I like that it alerts me and I can also change the settings for sensitivity and recording so it can save on battery life and reduce recoding if you feel it’s too much or vise versa. I would get more of these if I needed them, the app and subscription have also been simple and flawless.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect little cam
on May 16, 2023
Posted by: sylwiac5
We use this camera for our baby and dog!! It is very convenient to have and view live to make aure everything is ok when baby is playing or when dog is home alone
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on June 9, 2023
Posted by: tr909
Useful, great vision even at night. It captures a lot of motion and has a great deal of battery life. Perfect for monitoring my home while I’m out of town.
Written by a customer while visiting influenster.com
Customer Rating
5
New Camera
on June 17, 2023
Posted by: Gamecock1
from North Myrtle Beach SC
New in door camera works perfect. Set it up and it was working right away .
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Works well
on June 19, 2023
Posted by: cindyn70
We use this Ring camera inside the house. It’s next to the window where our dog hangs out and we have it angled so it captures the front of our house and the dog at the same time. It’s easy to use and works great.
Written by a customer while visiting influenster.com
Customer Rating
2
not for child security
on July 20, 2023
Posted by: rgarita
from Tx
I purchased this so that we could keep an eye on our child, but the hard to understand 10 minute streaming limit made it unusable for that. Ring should remove that limit asap
No, I would not recommend this to a friend.
Response from ring.comBy Alexis, Ring, September 20, 2023
Hello rgarita,
You are correct, the Live View will automatically turn off after 10 minutes. The Advanced Motion Detection software in Ring devices is designed to notify you of movement. Here is a helpful support article regarding the software used: https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices.
We invite you to reach out to our Community if any additional information is needed regarding your Indoor Cam (2nd Gen) live view streaming. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Alexis with Ring
You are correct, the Live View will automatically turn off after 10 minutes. The Advanced Motion Detection software in Ring devices is designed to notify you of movement. Here is a helpful support article regarding the software used: https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices.
We invite you to reach out to our Community if any additional information is needed regarding your Indoor Cam (2nd Gen) live view streaming. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Alexis with Ring
Written by a customer while visiting ring.com
Customer Rating
5
Great camera
on July 20, 2023
Posted by: Ricardo
from Pharr tx
My wife and I have been extremely satisfied with the purchase of each of these inddor and outdoor cameras. The app is awesome
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
Not great resolution!
on July 20, 2023
Posted by: Makarana
from Edison NJ
I bought this 10 days ago it is just ok ! Not sharp enough to see details!
No, I would not recommend this to a friend.
Response from ring.comBy Alexis, Ring, September 20, 2023
Hello Makarana,
Speed is important for high quality video playback on your Ring app timeline. If you have a Ring device that's supposed to transmit video at 1080p, but occasionally shows an entire video in 720p, that's the Adaptive Video Play system in action. Here is a helpful article that elaborates on this feature: https://support.ring.com/hc/en-us/articles/360032437812-Understanding-Poor-Quality-Video-and-Adaptive-Video-Play.
We invite you to reach out to our Community if any additional information is needed regarding your video quality concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Alexis with Ring
Speed is important for high quality video playback on your Ring app timeline. If you have a Ring device that's supposed to transmit video at 1080p, but occasionally shows an entire video in 720p, that's the Adaptive Video Play system in action. Here is a helpful article that elaborates on this feature: https://support.ring.com/hc/en-us/articles/360032437812-Understanding-Poor-Quality-Video-and-Adaptive-Video-Play.
We invite you to reach out to our Community if any additional information is needed regarding your video quality concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Alexis with Ring
Written by a customer while visiting ring.com