Customer reviews from ring.com
Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
398
4 Stars
84
3 Stars
26
2 Stars
5
1 Star
6
95%of customers recommend this product.
(
270 out of
285)
Customer Reviews for Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Customer Rating
5
Works great!
on July 20, 2023
Posted by: SteveO
from FL.
I only used this once while I was out for the day. There wasn't any movement for it to capture while I was out, so it only got me as I was walking out and coming back in when I returned home. It appeared to be working fine for the limited time it was used.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
App was easy to use but don't like the camera
on July 20, 2023
Posted by: TacoCat05
I plugged in the camera and connected the camera in minutes. I don't like that the camera only faces one direction. So it went back
No, I would not recommend this to a friend.
Response from ring.comBy Ring, September 28, 2023
Hi TacoCat05.
Thank you for sharing this feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the field of view the Ring Indoor Cam offers. The Ring Indoor Cam features a 143-degree diagonal, 115-degree horizontal, and 59-degree vertical field of view. Ring Indoor Cam can be mounted anywhere indoors on its own stand or mounted to a wall or ceiling. This allows you to find the best location for an optimal view of the area you want to monitor. Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing this feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the field of view the Ring Indoor Cam offers. The Ring Indoor Cam features a 143-degree diagonal, 115-degree horizontal, and 59-degree vertical field of view. Ring Indoor Cam can be mounted anywhere indoors on its own stand or mounted to a wall or ceiling. This allows you to find the best location for an optimal view of the area you want to monitor. Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Gives me peace of mind
on July 20, 2023
Posted by: Golfer Lady
from Florida
I bought this indoor cam to monitor my little Cody. He’s a 16-year-old bichon Yorky mix who started to have seizures. So worried what was going on when we were not home I got this indoor cam to monitor him while we’re not home. So now we can keep an eye on him and not worry if he’s OK. Best investment we could’ve made.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great Features
on July 20, 2023
Posted by: Kylie
from Mt Vernon
I like the Indoor Cam. I have 2 of these. They do a good job looking over things. I was glad I bought the Ring cameras and
Doorbell. They are helpful in keeping an eye on my house.
Doorbell. They are helpful in keeping an eye on my house.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Great Price
on July 20, 2023
Posted by: usafalcon75
from Denver, CO
I bought it due to price. I had a Gen 1 that I really like. Gen 2, while works fine, is but a shell of the Gen 1. Does not stay in place due to light weight of product(plastic v metal), but it adequate for our use. Using at 2nd home, is able to be added to current phone app so both places can be viewed, but it's a bit obnoxious that one has to have a separate account(ie, pay more) to continue recordings. Setup process was a breeze. Again, operation is marginal due to quality/weight of item. Camera seems adequate. Would recommend to those knowing what they're really buying depending on their need. I'd rather have a Gen 1 at the same price.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
Setup is a breeze. BUT not for everyone.
on July 20, 2023
Posted by: Short dog
from California
Setup was extremely easy. All you need to do was scan the code and it gets added to your ring account (if you already have one). But be wary if you have spotty internet connection. Also everyone needs to know this is another one of those dreadful subscription-based services. It is not a standalone camera nor you can use it as a regular ip cam. You have to subscribe and pay a monthly/yearly fee.
No, I would not recommend this to a friend.
Response from ring.comBy Ring, September 28, 2023
Hi Short dog.
Thank you for sharing your feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concerns mentioned in your review.
It sounds like there was some confusion regarding the requirements for the device. The Ring Indoor Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies and requires a minimum upload speed of 2 Mbps for optimal performance.
The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account.
Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. Learn more here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concerns mentioned in your review.
It sounds like there was some confusion regarding the requirements for the device. The Ring Indoor Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies and requires a minimum upload speed of 2 Mbps for optimal performance.
The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account.
Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. Learn more here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Great Value
on July 20, 2023
Posted by: Robert88
from Arkansas
My 2nd Generation Ring Indoor Camera is everything you have come to expect from Ring. Ease of setup. Perfect access. Great picture quality. Affordable price.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Awesome
on July 20, 2023
Posted by: Ron48
from Florida
I am so happy I went with Ring, such an easy install
I would recommend this to a friend!
Written by a customer while visiting ring.com