Customer reviews from ring.com
Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
398
4 Stars
84
3 Stars
26
2 Stars
5
1 Star
6
95%of customers recommend this product.
(
270 out of
285)
Customer Reviews for Ring - Indoor Plug-In 1080p Security Camera (2nd - Generation) with Privacy cover - Charcoal
Customer Rating
3
Warning: no longer has mounting hole.
on July 20, 2023
Posted by: JohnB
The camera itself is OK - seems on-par with the 1st gen that I'd purchased earlier. However, my installation plans were thrown askew when I learned that the mounting holes are no longer there, so you can't use with a separate mounting bracket.
I would recommend this to a friend!
Response from ring.comBy Ring, September 27, 2023
Hi JohnB.
Thank you for sharing this feedback with us.
We understand the importance of a seamless installation process so that you can begin using your Ring Indoor Cam right away. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there is some confusion regarding installing your Ring Indoor Cam. If you are installing your device on a wall or ceiling, you will first have to remove the mounting plate from the Ring Indoor Cam. Install the mounting plate, and then slide the Indoor Cam onto the mounting plate. For more information on installing your device, visit our support center: https://support.ring.com/hc/en-us/articles/14454464106772-Installing-your-Indoor-Cam-2nd-Gen-.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing this feedback with us.
We understand the importance of a seamless installation process so that you can begin using your Ring Indoor Cam right away. The features and technology provided by the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there is some confusion regarding installing your Ring Indoor Cam. If you are installing your device on a wall or ceiling, you will first have to remove the mounting plate from the Ring Indoor Cam. Install the mounting plate, and then slide the Indoor Cam onto the mounting plate. For more information on installing your device, visit our support center: https://support.ring.com/hc/en-us/articles/14454464106772-Installing-your-Indoor-Cam-2nd-Gen-.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
Cameras chine and lights
on July 20, 2023
Posted by: KPSOUND
from Plantsville ,Ct
Great products yes indeed yes indeed total control and security
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great camera
on July 20, 2023
Posted by: JDA50
from Angelica NY
Very easy to set up. I am technically challenged individual yet was able to set up the camera with ease. Still learning some of the cool things that it is capable of. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Good quality
on July 20, 2023
Posted by: Kelly
This is pretty good quality. I would like then to make an adapter for windows to block the light reflection when the camera faces outward
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great camera view
on July 20, 2023
Posted by: Cam user 69
from Connecticut
Indoor Ring Cam was easy to set up and works great. Camera is clear and notifies of movement and people.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Quality
on July 20, 2023
Posted by: The kid
from Baltimore Maryland
2 of the 4 I originally bought only lasted one year. I hope the quality has improved.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
1
App is terrible when using multiple devices
on July 20, 2023
Posted by: Not Happy
from Kentucky
I purchased two Ring doorbell’s and two cameras and can’t access but one of those from the app.
No, I would not recommend this to a friend.
Response from ring.comBy Ring, August 30, 2023
Hello Not Happy.
Thank you for sharing your feedback with us.
We understand how important it is to easily manage all of your Ring devices through the Ring app. The features and technology provided by Ring devices are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you want to view multiple devices from your Ring dashboard. You can customize the Ring app dashboard so that you have shortcuts and previews for each of your devices.
Shortcuts are tiles that appear on the dashboard of the Ring app. Some of these shortcuts can take you to pages that contain basic quick controls for certain devices, while others will take you to a different part of the app. You can use your shortcuts to better control your devices and get to the information you need faster.
If you want to change the order of your shortcuts, simply tap the Edit tile in the shortcuts menu. This will bring you to a page where you can change the order of your shortcuts by dragging and dropping them. You can also hide unused shortcuts by dragging them to the Hidden Shortcuts section of the page.
Learn more here: https://support.ring.com/hc/en-us/articles/360042475652-Managing-Your-Devices-Using-App-Shortcuts.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Thank you for sharing your feedback with us.
We understand how important it is to easily manage all of your Ring devices through the Ring app. The features and technology provided by Ring devices are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you want to view multiple devices from your Ring dashboard. You can customize the Ring app dashboard so that you have shortcuts and previews for each of your devices.
Shortcuts are tiles that appear on the dashboard of the Ring app. Some of these shortcuts can take you to pages that contain basic quick controls for certain devices, while others will take you to a different part of the app. You can use your shortcuts to better control your devices and get to the information you need faster.
If you want to change the order of your shortcuts, simply tap the Edit tile in the shortcuts menu. This will bring you to a page where you can change the order of your shortcuts by dragging and dropping them. You can also hide unused shortcuts by dragging them to the Hidden Shortcuts section of the page.
Learn more here: https://support.ring.com/hc/en-us/articles/360042475652-Managing-Your-Devices-Using-App-Shortcuts.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
All the best,
Nicole from Ring.
Written by a customer while visiting ring.com
Customer Rating
5
In my Room
on July 20, 2023
Posted by: KINGDOM woman
from Charlotte, NC
I’m feeling very secure with my Ring video in my room.
I’ll just leave it there, thank you for this product , it’s small, unnoticeable and easy to use. I love it.
I’ll just leave it there, thank you for this product , it’s small, unnoticeable and easy to use. I love it.
I would recommend this to a friend!
Written by a customer while visiting ring.com