Customer reviews from samsonite.com
Samsonite - Elevation Plus 30" Expandable Spinner Suitcase - Triple Black
Average customer rating
3.7
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
50
4 Stars
6
3 Stars
10
2 Stars
9
1 Star
17
70%of customers recommend this product.
(
58 out of
83)
Customer Reviews for Samsonite - Elevation Plus 30" Expandable Spinner Suitcase - Triple Black
Posted by: Dolcé
Verified Purchase:Yes
I absolutely love this suitcase. The color is cute and stands out, which is big for me because I’ve accidentally grabbed someone else’s suitcase before. I was definitely embarrassed, but thankfully they were nice. Another plus for me is the sectional pockets. I don’t have to worry about wasting ziploc bags to pack my liquids or other products. It’s very efficient and organized. Also, the wheels are smooth. I’m a fast paced walker, and this elevation plus keeps up with me.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Adam B C
from Naperville, IL
Verified Purchase:Yes
Very heavy for a carryon. The added exterior compartment completely erodes half ignited interior space. I returned the product and am still awaiting the refund to be applied to my card.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, July 7, 2022
Hello, thank you for your review, we really appreciate your feedback! We will be passing this along to our teams for better improvement.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
I love the larger medium Elevation glider. This small carry on version cannot fit a small laptop and iPad in the outer pocket as you would expect.. And cannot fit a laptop charger and cable. If these essential items are in the laptop pocket area the bag bulges and does not close properly. The middle area is not designed to be easy to open while the bag is upright. A great carry on should be more accessible. Right idea, poor design
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Laptop compartment takes up too much space
on December 1, 2024
Posted by: Big traveler 87
from New York, NY
The laptop compartment consists of a hard rectangle frame that takes up the entire side of the bag that’s it’s on. The most you can fit on that side is a shirt rolled up and shoved into the side of the frame of the rectangle. It severely diminishes anything you can store on that side. The pictures conveniently leave that part out by not showing that compartment from the inside of the bag.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 4, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
2
Zip was broken, had some scratches already
on July 16, 2022
Posted by: George S
from Edmond, OK
The zip was broken. Bag had some scratches on the front already. Disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Barely any packable space and isn't tough
on August 12, 2022
Posted by: Lise78
from Austin, TX
When people say there is barely any space... they are not exaggerating by any means. I believed it may be a little smaller, but nope. There is barely any packable space compared to another hard shell luggage I have that is almost identical in measurements.
The laptop space can only fit my very tiny MacBook, making this useless for work trips and it cannot fit both a laptop and tablet at the same time, if the bag is packed with clothes.
I also opened this luggage on the ground to take something out and it scratched the easy access portion insanely. Seriously, just opening it. Not dragged around on the ground, checked, nothing like that.
ONLY plus sides are the locking feature, airtag piece, the wheels, and the color.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Bucky
from Upper Peninsula
Verified Purchase:Yes
Very nice suitcase. Really like having zip covers on both sides and not just one side. Light and holds a lot. Just out on its first trip now - so far so good!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michele Thomas
Verified Purchase:Yes
No directions were included with this case. I have e-mailed customer service several times to obtain instructions for how to set the lock, but I cannot find any information.
Response from samsonite.comBy Katie, eCommerce, June 29, 2022
Hello, thank you for letting us know! Please see this page for how you can set your lock: https://shop.samsonite.com/help-center.html?a=How-do-I-set-my-lock---id--HvtlmYcKTrqY_2lK0WH3cw
Written by a customer while visiting samsonite.com