Customer reviews from samsonite.com
Samsonite - Elevation Plus 30" Expandable Spinner Suitcase - Triple Black
Average customer rating
3.7
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
50
4 Stars
6
3 Stars
10
2 Stars
9
1 Star
17
70%of customers recommend this product.
(
58 out of
83)
Customer Reviews for Samsonite - Elevation Plus 30" Expandable Spinner Suitcase - Triple Black
Posted by: Serious buyer
from Tampa, FL
Verified Purchase:Yes
First few uses and I can summarize goods and bads about the carry on. First, the front access could be useful if you have the main compartment empty. Even though there is a cushion that works as a spacer, the compartment is limited in space. The main compartment seems as a good design but there are two things that would’ve made the case more utile. The flat garment pocket could have been set with adjustable straps instead of elastic straps. Having adjustable straps would have helped compressing the clothes set under, creating more space for the opposite side compartment. I can’t get shoes and more than a few sets of clothes in it, so you have to be very picky on your outfits. Closing the zipper is a mission since there is no expansion. Be ready to sit on top to close it if it’s a tight fill to it.
I like how the handle adjusts to different heights but the adjustments are set, not to your exact liking. Nevertheless the case has great mobility, feels sturdy, it is lightweight but of strong build. If I could change something from it, as main improvement, would have been integrating an expansion zipper.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2
Priced too high for the quality and total cubic sp
on September 22, 2022
Posted by: ANYC
from New York
Verified Purchase:Yes
Putter hardshell scratches very very easily. I took it on one flight and after taking it out of over head compartment it was scratchers all over .
Space on the side with laptop pocket is super small because half of it is taken up by the pocket.
I would love to return mine.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Used in 3 trips... Then it Broke!
on July 4, 2024
Posted by: AngieH
from Maplewood, MN
I loved this luggage, until I didn't. Lol. We used it on 2 road trips and 1 flight. Went to use it for our last flight and realized the seam for the zipper came completely apart across the entire bottom of my carry on sized suitcase!!! Luckily our last trip using it before I realized it was broken was a road trip, so we didn't lose all of our belongings in the way home! I discovered the zipper when I packed my luggage for our most recent trip to Florida! I panicked out flight was that morning and it was too late to buy new luggage! I got stuck having to use my light pink luggage instead, which I don't like to use on flights because of risk of scratching and scuffing during the flight, and it my pink luggage did get ruined as I feared. :( Now, we leave for Jamaica in a month and I don't want to further ruin my pink luggage set, so I am stuck purchasing another one of these as to avoid having to repurchase an entire set again. This time I also ordered luggage straps, just in case the new one comes apart during the trip, so that I don't lose all of my belongings. :(
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 8, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Lolly
from St. Louis
Verified Purchase:Yes
Great carry on. Love the computer pocket but it does take away some of the interior space.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JodyRW
from Tulsa, OK
Verified Purchase:Yes
Front "pocket" is handy for ease of access to laptop, passport, etc. Sturdy and size compliant for international flights.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MGrimes
Verified Purchase:Yes
This is the most thoughtful design and beautiful color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Xyxy
from Chicago,IL
Verified Purchase:Yes
Material is not sturdy. I had the gate check my on the first use and it already has cracks. The out material is somehow soft and easy to chow scratches and cracks.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper broke before 1st trip, front pocket a joke!
on June 24, 2024
Posted by: KatyKat856
from Portland, OR
I bought my first "nice" suitcase from Samsonite about a month ago. Packing for my first trip tonight and the main zipper pull broke off! I'm not sure how I will get this remedied before my trip! And that front laptop pocket thing, well I am very disappointed in that. Not only does it eat into the space I have inside the suitcase, but it won't even hold a book or my kindle, so what exactly it holds I do not know (world's thinnest laptop, maybe). I put a few kleenex in there, which I need now that my zipper broke! Frustrating experience for my first Samsonite product. Do not recommend this model!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 26, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com