Customer reviews from samsonite.com
Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Midnight Blue
Average customer rating
3.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
46
4 Stars
8
3 Stars
11
2 Stars
8
1 Star
14
71%of customers recommend this product.
(
56 out of
79)
Customer Reviews for Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Midnight Blue
Customer Rating
5
Excellent luggage!
on February 27, 2022
Posted by: Dubb92
from Spanaway, WA
[This review was collected as part of a promotion.] This is an absolutely amazing luggage! It’s very well made. I love the color. The handle is very easy to grab and pull up. Has a lot of compartments so you can keep everything separate. It also has a code lock that you can use to keep your belongings safe when traveling. The wheels glide smoothly for easy transportation.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: V Johnson
Verified Purchase:Yes
Light weight, compact, and sturdy! Great for those weekend getaways and/or 2-3 night business travel!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Danica
Verified Purchase:Yes
Had to return it because the inside, where the front pocket is located, was very small. you can probably just put wires and 1 or 2 shirts (flat) in it. The outer design is nice though.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Alec
Verified Purchase:Yes
Good size bag even with the space in front taken away for the side panel. I appreciate the AirTag holder.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
not understanding the laptop pocket
on September 7, 2024
Posted by: Mahaila
from portland
This is my first trip with my new luggage. Using compression bags I was able to fit all my clothes with room to spare. However, I'm nervous about the laptop pocket. I really don't like the closure on that pocket. It bulges out when I have my laptop + chargers inside. Had it not been for that and the loss of space internally due to the pocket this would be the perfect luggage. I'm now regretting my purchase... hope I'm wrong
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Laptop storage is fantastic!
on December 14, 2024
Posted by: Ann T
from Nebraska
[This review was collected as part of a promotion.] Love this bag so much! The laptop storage component it fantastic.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Case badly damaged after one use
on August 21, 2023
Posted by: whiskeygirl
from Los Angeles
I thought this was my dream suitcase but I was wrong. You can use either the front compartment or the interior compartment on the front side, but because they share the same space you cannot use both. It’s also not carryon compliant, I was asked to check it on my first trip on United. When I got it back there was a large gouge on the hard shell front from baggage handling, which is not covered by the warranty. I was definitely hoping it would last more than one trip. I’ll probably sand off the damaged plastic and only use it for road trips.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, August 30, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If there is anything we can assist with, please contact our team directly at warranty@samsonite.com.
Written by a customer while visiting samsonite.com
Posted by: Adam B C
from Naperville, IL
Verified Purchase:Yes
Very heavy for a carryon. The added exterior compartment completely erodes half ignited interior space. I returned the product and am still awaiting the refund to be applied to my card.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, July 7, 2022
Hello, thank you for your review, we really appreciate your feedback! We will be passing this along to our teams for better improvement.
Written by a customer while visiting samsonite.com