Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3
(411 Reviews)
Rating breakdown 411 reviews
5 Stars
256
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
86%of customers recommend this product.
(
284 out of
332)
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Posted by: Paul
Verified Purchase:Yes
The floodlight looks good and the set up was easy. However I’m disappointed with the video/picture quality. Even if a person is 20 feet away from the camera you can barely recognize his/her face.
Written by a customer while visiting wyze.com
Posted by: UpsetJerry
from Highland Park, IL
Verified Purchase:Yes
Your stupid QR code scan setup procedure is a waste of time.
I spent 2 hours trying to get the camera to scan the code. Even printed it out and still no luck. This product sucks.
I spent 2 hours trying to get the camera to scan the code. Even printed it out and still no luck. This product sucks.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 20, 2024
Hi there, if you are experiencing any trouble setting up your Wyze Cam Floodlight v2 please reference this guide for additional help:
https://support.wyze.com/hc/en-us/articles/22167284861467
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/22167284861467
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Melissa
from El Paso, Texas
Verified Purchase:Yes
This floodlight is great. I’ve had no problems with it. Thank you to the Wyze company for making affordable technology and an affordable subscription for the camera. We have access to increased security for our home now. Thank you for your mission. It has reached and helped our family!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tim
from Central Florida
Verified Purchase:Yes
I mounted this on the corner of my garage and it offered several advantages. To be clear, the base mounts just fine on the horizontal plane to the box in my soffit. The camera has a wide field of view and I used this to replace two older cameras that were in the same location. It's also much better looking and less obtrusive than my old cameras. I have products from multiple manufacturers, but I've gradually been consolidating to Wyze. The app is great and from the sprinkler controller to various cameras, I'm very pleased with this newest addition.
Written by a customer while visiting wyze.com
Posted by: Larry W
from Pittsburgh PA
Verified Purchase:Yes
I’m waiting to install this due to existing problems with my installed cameras. I have problems viewing their livestream when away from their home network. Wyze has been aware of this problem for six months with no fix. Not sure I’m going to continue with Wyze products because of that.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 19, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Nurse Rached
from Taylor PA
Verified Purchase:Yes
Easy to set up and connect. Lights are bright and very responsive. Works great. Great value.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WALT
from Pa.
Verified Purchase:Yes
Great camera and Spotlight very clear picture and a nice View
Written by a customer while visiting wyze.com
Posted by: Godzilla
from Las Vegas, NV
Verified Purchase:Yes
Once WYZE confirmed that the device had arrived defective, they sent me a new one immediately.
I would recommend this to a friend!
Written by a customer while visiting wyze.com