Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3 out of 5
4.3
(411 Reviews)
Open Ratings Snapshot
Rating breakdown 411 reviews
5 Stars
256
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
86%of customers recommend this product. 
(
284 out of 332
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Customer Rating
5 out of 5
5
Camera flood light
on February 28, 2024
Posted by: Jessie
from Maurice, LA
Verified Purchase:Yes
Best investment i have made. I love it. I highly recommend this item.
It picks up vehicles passing on the road.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Not quite there...
on February 28, 2024
Posted by: Heather
Verified Purchase:Yes
The installation was easy. I only have two negatives ... The camera resolution is not great. The other negative it only takes stills. It should take short videos, like the other cameras are able to do, without having to subscribe.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good but could use Improvement
on February 28, 2024
Posted by: Bernie
from Greensburg in
Verified Purchase:Yes
It's good. Really good. But there's one thing that keeps it from being great. The led light is especially harsh. A warmer light would be much better. I have to leave early in the morning and this light is just low enough to shine in my eyes when I back out. It reminds me of the obnoxious led automobile lights I'll have to be staring at while on the way to work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Garage lights
on February 28, 2024
Posted by: Anonymous
from Greensboro, NC
Verified Purchase:Yes
I found it easy to install, remove the old Lights and hocked light up
was able to do the whole thing with my Android phone stand on my ladder
Got everything positioned and it is still functioning great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Always going off-line
on February 28, 2024
Posted by: Dar
from Wildomar, CA
Verified Purchase:Yes
So far I am not very happy with the Wyze Cam Floodlight v2. I keeps going off-line, even after it is reset. I replaced my old Ring flood, it never went off-line, it just wasn't HD so we replaced it with the v2.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelitaFebruary 28, 2024
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:

https://support.wyze.com/hc/en-us/articles/22286370718747

You may also reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Best bang for the buck
on February 28, 2024
Posted by: DS
Verified Purchase:Yes
Works better than any Motion Light I have ever used, simple to setup and loads of options..Very satisfied
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Not what we wanted
on February 28, 2024
Posted by: Jerry
from Colo.
Verified Purchase:Yes
We bought this to replace a cabled light /camera. the old camera could be shut off and the light would still come on, since we only used it when we were gone. This one the camera has to be on in order for the light to work, which leads to a whole bunch of unnecessary videos, and the sensitivity is all over the place, it will pick up a car going by 250 feet away but not a person 20 feet away? the light is plenty bright at least
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Think I will like it if I can get it to connect??
on February 28, 2024
Posted by: GZ
from Utah
Verified Purchase:Yes
Have this installed to replace an old spotlight and spent hours trying to get it to connect to my WiFi. I have split my network and have a separate 2.4Ghz SSID. Still will not pair or connect. Forums and other troubleshooting hasn't helped fix. I can't stand hearing it say "waiting to connect..." anymore that I have given up for now. Might return it.
Response from wyze.comBy WyzeMayFebruary 28, 2024
Hi there, if you are experiencing any trouble setting up your Wyze Cam Floodlight please reference this guide for additional help:

https://support.wyze.com/hc/en-us/articles/4409933462171

If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
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