Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3
(411 Reviews)
Rating breakdown 411 reviews
5 Stars
256
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
86%of customers recommend this product.
(
284 out of
332)
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Posted by: ROY BROWN
from CLEMMONS NC
Verified Purchase:Yes
I LOVE IT. - IT HAS FEATURES I WISH WAS ON THE ORIGINAL LIGHT I HAVE INSTALLED
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JM23
from Georgia
Verified Purchase:Yes
Easily installed…..Camera setup was easy to follow-they work great!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kathy
from Massachusetts
Verified Purchase:Yes
Easy to install and the motion range is great. Very satisfied with the purchase
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Justin
from Lubbock TX
Verified Purchase:Yes
Great product. I’m forever a a Wyze customer. Love all their products.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stephen
Verified Purchase:Yes
The camera is good, and the lights are bright. But it feels like the camera should be a pan cam v3, and there should be more control over the light functions.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jaimi AZ
from AZ
Verified Purchase:Yes
Beware! This version of the floodlight cam will only record video if you purchase a subscription. Images only if you don’t.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: allwyzeonus
from Missouri City, TX
Verified Purchase:Yes
The camera is a game changer. We replaced our Wyze outdoor cam with this and not having to charge a camera every month plus the upgrade to a better camera is well worth it. Its a bonus I can control and change settings for the light directly from my phone. Our previous floodlight was not set up for this. It takes less than 30 minutes to install and setup.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ed
from New Hampshire
Verified Purchase:Yes
I purchased this to replace a standard flood light that I had mounted with a Wyze camera mounted near it. I liked the idea of having higher resolution and the clean look of having the two integrated. The unit itself looks good and installation was easy however the unit I received must have been defective as I wasn’t able to get it to connect to my network. I should mention that I’ve owned at least a dozen Wyze cameras, and I currently have 5 of them in my system so I’m very familiar with setting them up. The issue I had with this unit is that it seemed to be stuck in setup mode which caused the unit to constantly say “Ready to Connect” via the extremely loud speaker without any easy way to stop it since by the time you get to this step the unit is hardwired to your electrical. I searched online for some troubleshooting suggestions and the only thing I found was that others complained about the reset button being stuck down but removing the cover and prying the button up a bit did nothing. I realize that defects happen but there needs to be a way to disable the speaker or perhaps a way to disable the camera entirely.
The speaker itself, for the purpose of security is rather loud, so it was very disturbing to my neighbors who had to listen to it constantly while I performed troubleshooting and while I eventually gave up and had to uninstall it. I ended up returning the device and I don’t believe I will replace it.
The speaker itself, for the purpose of security is rather loud, so it was very disturbing to my neighbors who had to listen to it constantly while I performed troubleshooting and while I eventually gave up and had to uninstall it. I ended up returning the device and I don’t believe I will replace it.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, February 21, 2024
Hello there, we are very sorry to hear your Wyze Cam Floodlight v2 is running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/22286370718747
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/22286370718747
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com