Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3
(411 Reviews)
Rating breakdown 411 reviews
5 Stars
256
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
86%of customers recommend this product.
(
284 out of
332)
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Posted by: P Brokaw
from NA
Verified Purchase:Yes
The floodlight is nice. The camera's reporting to you about events...Not so much
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, February 19, 2024
Hello there, we are very sorry to hear your Wyze Cam Floodlight v2 is running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/22288094386587
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/22288094386587
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: BRW
Verified Purchase:Yes
Honestly, 2 things that would be an improvement would be to provide the option to change the color/temperature and to have a rotating camera inside. The fish eye, while it is ok, is not great. All in all however, it seems to be good.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Limites zone controls causes constant false alerts
on February 19, 2024
Posted by: m in dallas
Verified Purchase:Yes
Camera software doesn't allow for vertical zone settings - even in the most severe down position the top of the zone goes over my fence and catches movement 40+ yards away.
Written by a customer while visiting wyze.com
Posted by: Lyle K
from South Dakota
Verified Purchase:Yes
The brightness of the light, the sensitivity and the video clarity are very good. Great price. Easy to install & set up.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Doug
from Midwest
Verified Purchase:Yes
The base is too large, the standard round electric conduit boxes are 4 inches. The Wyze floodlight v2 is just over 5 inches. I had too make a small box to cover the conduit box outside my house to make it a weather tight instation. On the v3 model make the base fit the standard round outdoor conduit boxes.
Response from wyze.comBy WyzeMay, February 20, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Alan
from Knowlton, Quebec, Canada
Verified Purchase:Yes
Very easy to install, setup and connect to wifi. Excellent picture quality.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Got it for a good deal, trying to figure it out.
on February 19, 2024
Posted by: Darin B.
Verified Purchase:Yes
Pet detection isn't the greatest and the floodlight shuts off while the pet is still out there. My pet goes outside regularly and the camera has only captured it 5 times in the first week of use and the pet went outside probably 50 times. I'm using. The free trial of the different Detections and right now it is not worth the extra fee per month. I hope it gets better yet during my 90 day trial.
Written by a customer while visiting wyze.com
Posted by: Drew W
from Cincinnati Ohio
Verified Purchase:Yes
This camera is great. I have a variety of other wyze cams but having the built in spotlight is amazing. The video quality is excellent and the spotlugh is incredibly bright.
My only gripe is my flag constantly sets off the flood light. Due to its location I can't set a motion zone to not go off or I lose half of my driveway in the same zone. I wish it would recognize the flag and not set off the lights or send alerts. I can't use the notifications or I get unending motion alerts every minute of the day.
I would recommend this to a friend!
Written by a customer while visiting wyze.com