Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3
(411 Reviews)
Rating breakdown 411 reviews
5 Stars
256
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
86%of customers recommend this product.
(
284 out of
332)
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Posted by: Russ S
from Orlando, FL
Verified Purchase:Yes
The system keeps turning on the floodlight due to camera motion events even though it is set to PIR mode. Other than that it seems to be a good camera (higher resolution) and the lights are bright. I am not using cam plus so a lot of the features are unavailable.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Josh
from West Virginia
Verified Purchase:Yes
This provides a very clear image and super bright lights! I absolutely love this thing, and I used it to replace my old motion light. No regrets
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MO from CA
from San Francisco
Verified Purchase:Yes
too hard to intall..the electrical setup was not disclosed at purchase
Response from wyze.comBy WyzeCarmelita, February 19, 2024
Hello there, we are very sorry to hear your Wyze Cam Floodlight v2 is running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/21776142011547
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/21776142011547
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Matt S.
Verified Purchase:Yes
Great upgrade, vastly improved viewing angle from the previous model. my only complaint is if it loses internet connection for any reason the light turns on which can happen over and over and be pretty annoying at night as we have 4 of these.
Written by a customer while visiting wyze.com
Posted by: Ozyman
from Florida
Verified Purchase:Yes
Camera has excellent picture and wide view. Installation easy, features in app to control the light are great. The light would be my only complaint. It is adequate but doesn’t excel like the other equipment on the spotlight.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
was an easy install the camera is fantastic and the lights are much brighter than i expected very good buy
Written by a customer while visiting wyze.com
Posted by: D
from Houston, TX
Verified Purchase:Yes
It's nice when it works.. Keyword "when it works". Very finicky seems to catch everything one day, then nothing the next. Nothing changes, but seems to lose connection often. Also, can't get the light portion to turn off with sun rise, even though it is set to do so.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wisconsin Mike
from Kewaunee WI
Verified Purchase:Yes
Very cool light. Remotely adjusting sensitivity and brightness is great.
The only wish is the wide angle view is a bit too large for sharp detail.
Overall it is a great value.
The only wish is the wide angle view is a bit too large for sharp detail.
Overall it is a great value.
I would recommend this to a friend!
Written by a customer while visiting wyze.com