Customer reviews from wyze.com
Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Average customer rating
4.3
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
254
4 Stars
69
3 Stars
52
2 Stars
12
1 Star
22
85%of customers recommend this product.
(
282 out of
330)
Customer Reviews for Wyze - Wired Outdoor Wi-Fi, 2800 Lumen Floodlight Home 2k Security Camera v2 - Black
Customer Rating
5
Great price. Product is working out perfect.
on February 18, 2024
Posted by: Sharin
Verified Purchase:Yes
My handyman installed in seconds. Connecting to my WiFi was just as easy. View looks great of 3ntire front yard.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: R. M.
from Walker, Louisiana
Verified Purchase:Yes
Light is pretty bright. Very satisfied with the motion light part of this camera. Couple problems I have is it took forever to get the light set to come on when it sees motion and go off after motion is gone. Seemed like no matter what setting I put it on, it wouldn’t work correctly. After a couple days it finally “learned” what to do and started working correctly. The other problem is it will not send a notification during daylight. I can walk by it, jump up and down and wave, but it will not record a video as a motion sensed video and notify me as such. I’ve tried every setting I can find on this thing. So I guess it’s just a night time camera. Only working when the motion light is activated. I do like the fact of being able to control the brightness of the light in both the dim mode and the bright mode. And the camera is very clear. Excellent clarity. Just wish it would notify me when it sees motion during the day.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: New England RC
from MA, USA
Verified Purchase:Yes
V2 still Not so good, the PIR is too sensitive even turned all the way down, turns on every time a car drives buy, the plastic is brittle and one light broke after one small storm. They have some work to do with the software and durability of these.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, February 18, 2024
Hi there, thank you for your feedback. If you have not, could you please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help with the concerns you have? We would love to hear from you further so we may help out. Thank you!
Written by a customer while visiting wyze.com
Posted by: RobH
from Texas
Verified Purchase:Yes
I have several Wyze cameras at three houses that I own and they have always worked flawlessly. I also use Wyze night lights, which are positively the best I have ever used. But back to this review…
My purchase of the Wyze floodlight camera has been a real disappointment. Despite having a very good Wi-Fi signal, it absolutely refuses to connect. Unfortunately, I have to go out of town before my 30 day period to return it is up. I guess I’m stuck with it and I am truly disappointed. My phone of Wyze products will reluctantly now end.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, February 18, 2024
Hi there, if you are experiencing any trouble setting up your Wyze Cam Floodlight please reference this guide for additional help:
https://support.wyze.com/hc/en-us/articles/4409933462171
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/4409933462171
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: dubb
from USA
Verified Purchase:Yes
great product for money. shouldve kept usb option to add additional camera
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
New upgrade floodligh camera missing the mark
on February 18, 2024
Posted by: M ball
Verified Purchase:Yes
The newer updated version of floodlight camera has no USB power port for adding an extra camera.
I would recommend this to a friend!
Response from wyze.comBy WyzeStephen, February 18, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3
Nice camera but needs a RTSP firmware option!
on February 18, 2024
Posted by: Gadget Dad
from Minnesota
Verified Purchase:Yes
Nice size and features with one snag - must have an external facing internet connection for it to work. Was hoping that Wyze would continue to offer their RTSP firmware to allow for local network control and monitoring as I don’t want to use Wyze’s subscription services for monitoring - case in point, their lack of good security and their servers going down at times. It seems they have pulled development of their RTSP firmware and no longer support it. Would be REALLY nice if Wyze allowed its buyers to decide how they want to use the cameras they purchase instead of forcing them to contact Wyze servers to even be able to operate.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Matt in VA
from Northern Virginia
Verified Purchase:Yes
This is a great security/flood light. This is the 3rd on I have installed. The camera has the perfect field of view. The lights are nice and bright. The ambient light feature is perfect for where I placed it on the front of the garage. I have 12 Wyze camera at the house. I really like all the features. I have the unlimited CamPlus package and so with this many cameras it is a fair price for the features you get.
I would recommend this to a friend!
Written by a customer while visiting wyze.com