Customer reviews from zlinekitchen.com
ZLINE - Autograph 36" Legacy Dual Fuel Range in DuraSnow® w/ Black & Gold Accents (RASZ-BLM-36-G)
Average customer rating
4.7
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
255
4 Stars
26
3 Stars
8
2 Stars
6
1 Star
8
92%of customers recommend this product.
(
262 out of
284)
Customer Reviews for ZLINE - Autograph 36" Legacy Dual Fuel Range in DuraSnow® w/ Black & Gold Accents (RASZ-BLM-36-G)
Customer Rating
5
I love this range!
on April 10, 2023
Posted by: VickiB
from Beaufort SC
I bought this range to replace one that was 27+ years old. I did lots of research, and looked at lots of other brands before deciding on this one. I love everything about it!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Customer Service, April 11, 2023
Hello Vicki,
Thank you for taking the time to write us a review, we appreciate the feedback! We are happy to hear this range meets all your expectations in replacing your beloved 27-year-old range. Have a fantastic day!
Thank you for taking the time to write us a review, we appreciate the feedback! We are happy to hear this range meets all your expectations in replacing your beloved 27-year-old range. Have a fantastic day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Love this range
on April 10, 2023
Posted by: Sandra
from Portland Oregon
Bought this to replace a disappointing Miele 6,000 range. So much better. I am a cook and baker. I use my range and depend on it. The top black color does not stain. The Meile was horrible for this. The oven temperature is right on. Miele 50 degrees off. The gas flow performance to the burners is perfect every time. The fingerprint stainless is a godsend compared to the labor intense Miele that showed scratch immediately. I love the Color options on the door. It is a great fashion statement to my kitchen with cobalt blue glass tiles. It weighs less than the Miele which weighed a ton. I live on a houseboat. It just bakes and cooks better. You will never be sorry. We had a terrible issue with the delivery of a broken product. ZLine jumped on it and gave me a personal contact that had a new product here and personally in place in record time. I love this product and can trust the company. ?What more can you want?
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Customer Service, April 11, 2023
Hello Sandra,
Thank you for taking the time to write such an excellent review, we appreciate the feedback! We are so glad to hear that our range is meeting all your expectations and more. Our fingerprint resistance is truly amazing and blows customers away. We hope you have an amazing day!
Thank you for taking the time to write such an excellent review, we appreciate the feedback! We are so glad to hear that our range is meeting all your expectations and more. Our fingerprint resistance is truly amazing and blows customers away. We hope you have an amazing day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Beautiful and I love cooking on it
on April 10, 2023
Posted by: Kim51
from Greer, SC
I bought this in June of 2022. I get compliments on it all the time. I looks beautiful. The oven temperature threw me off at first but after speaking with customer service. They sent me multiple videos and were very helpful. Cooking on the stove top is also a joy. I love cooking with gas.
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 11, 2023
Hello Kim,
Thank you for taking the time to write us a review, we appreciate the feedback! Our ranges are definitely conversation starters. We are happy to hear that you are loving your range as well as all your guests! Have a fantastic day!
Thank you for taking the time to write us a review, we appreciate the feedback! Our ranges are definitely conversation starters. We are happy to hear that you are loving your range as well as all your guests! Have a fantastic day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Amazing!!
on April 11, 2023
Posted by: VickiLynne
from Beaufort SC
I love my range! It’s exactly what I was looking for. Looks great in my kitchen and works like a charm!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 12, 2023
Hello Vicki,
Thank you for leaving us a review, we appreciate the feedback. Thank you for sending us photos, it looks absolutely stunning in your kitchen! We are so glad you love your purchase. Please don't hesitate to contact us if there is anything else we can do to assist you. Have an amazing day!
Thank you for leaving us a review, we appreciate the feedback. Thank you for sending us photos, it looks absolutely stunning in your kitchen! We are so glad you love your purchase. Please don't hesitate to contact us if there is anything else we can do to assist you. Have an amazing day!
Written by a customer while visiting zlinekitchen.com
Posted by: Judy in ohio
from Ohio
Verified Purchase:Yes
I’m disappointed in the fact the the burners don’t turn down to a simmer temperature. I have vegetables on one burner and potatoes on another and they both boiled on the lowest setting. Also, the oven leaked a lot of hot air into the kitchen. I expected the oven to be sealed and to bake evenly. My cookies took twice as long to bake as they should have! So far, after the first day, I have to say I am disappointed in the performance of the range and the oven. I think I made a mistake with this range!!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Customer Service, April 24, 2023
Hello Judy,
Thank you for reaching out to us. We are sorry to hear that you are experiencing these issues with your ZLINE range. What you are experiencing does not sound like the normal function of our products. Our flames are able to be adjusted to ensure that your pans do not burn or boil over on the lowest setting, and your range should have come with a small yellow screwdriver to adjust your flames. If not, please reach out to ZLINE and their team can assist in sending this part over. Additionally, regarding the heat leaking out the door, we would like to look into this to see if we can provide troubleshooting or a replacement. Their team would be happy to help go over some troubleshooting steps since you are experiencing longer cook times than normal and find a solution! Please contact ZLINE customer service at zlinekitchen.com/contact and reference this review and your information, and their team can assist you on how to move forward. Thank you!
Thank you for reaching out to us. We are sorry to hear that you are experiencing these issues with your ZLINE range. What you are experiencing does not sound like the normal function of our products. Our flames are able to be adjusted to ensure that your pans do not burn or boil over on the lowest setting, and your range should have come with a small yellow screwdriver to adjust your flames. If not, please reach out to ZLINE and their team can assist in sending this part over. Additionally, regarding the heat leaking out the door, we would like to look into this to see if we can provide troubleshooting or a replacement. Their team would be happy to help go over some troubleshooting steps since you are experiencing longer cook times than normal and find a solution! Please contact ZLINE customer service at zlinekitchen.com/contact and reference this review and your information, and their team can assist you on how to move forward. Thank you!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great American Product‼️
on April 26, 2023
Posted by: Joel
The Z-Line RG-36 is fantastic oven and stove. They back their product and the recall took less than an hour. For more than half the price of a Viking or wolf you won't be disappointed.
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 27, 2023
Hello Joel,
Thank you for taking the time to write us a review, we appreciate the feedback. We are so glad to hear that the recall went smoothly and was quick! If you have any questions or concerns please don't hesitate to reach out. Have a wonderful day!
Thank you for taking the time to write us a review, we appreciate the feedback. We are so glad to hear that the recall went smoothly and was quick! If you have any questions or concerns please don't hesitate to reach out. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
My range is amazing!
on April 27, 2023
Posted by: Devan
I've had my range for a little under a year and I love it! Clean-up is easy, and cooking is out of this world!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 27, 2023
Hello Devan,
Thank you for leaving us a 5-star review, we appreciate the feedback! We are glad to hear that you are enjoying your range and it's meeting all your expectations. Have a wonderful day!
Thank you for leaving us a 5-star review, we appreciate the feedback! We are glad to hear that you are enjoying your range and it's meeting all your expectations. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great Product!
on April 27, 2023
Posted by: James Taylor
We love our new Z Line oven! Its great! Thank you!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 28, 2023
Hello James,
Thank you for taking the time to write us a great review, we appreciate the feedback! We are so glad that you love your ZLINE oven. We can't wait to hear about your other appliances! If you have any questions or concerns please don't hesitate to contact us at zlinekitchen.com/contact. Have a wonderful day!
Thank you for taking the time to write us a great review, we appreciate the feedback! We are so glad that you love your ZLINE oven. We can't wait to hear about your other appliances! If you have any questions or concerns please don't hesitate to contact us at zlinekitchen.com/contact. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com