Customer reviews from frigidaire.com
Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,443 Reviews)
Rating breakdown 1,443 reviews
5 Stars
1,134
4 Stars
256
3 Stars
36
2 Stars
10
1 Star
7
Customer Reviews for Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
5
on May 1, 2024
Posted by: ChristieSSSS
[This review was collected as part of a promotion.] The stove is great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stove
on May 1, 2024
Posted by: Carrie 64
[This review was collected as part of a promotion.] Works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 2, 2024
Posted by: Alena92
[This review was collected as part of a promotion.] This oven and range preheat so quickly and my baked goods bake perfectly and evenly!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ease of Electrical install is disappointing
on May 2, 2024
Posted by: acot
[This review was collected as part of a promotion.] The comprehensive list of "Tools You Will Need" in the Install Guide is incomplete: The access cover for the terminal block requires a Star Tool (not sure what size). The ONLY possible indication that MIGHT be discernible in the install guide that a Star Tool is REQUIRED for install is an enhanced picture showing a side-shot of the screw. The attached PDF picture was enhanced to 800%, and it's still hard to tell -- and still contains no information as to what size Star Tool is required.
While a bracket is provided for passing the electrical cable to the terminal block, which is angled to allow two different orientations for two different sized holes, both orientations provide minimal, if not inadequate, space for the strain-relief bracket to be installed properly, as the holes are positioned too close to the vertex of the angle. In any of the 360 degrees of orientation of the strain-relief bracket, some part of the strain-relief bracket runs into the back frame of the stove itself, stymieing proper strain-relief installation.
The terminal block screws themselves are aligned directly in a line, but spaced apart far enough that the distance from the cable hole to the center screw is about 1/2" shorter than that of the other two screws. Standard stove cable wires (not included with stove purchase) have a gauge that is too stiff to absorb this extra length of wire. Consequently, if the cable wires come with ring connectors, the wire to be attached to the center screw forces the ring connector to bend, weakening its connection.
All of this is disappointing as I had all of the indicated supplies for installation the moment it came through the door, and the electrical install should have taken 5-10 minutes. Instead, it required acquiring an extra tool, modifications to ensure proper installation (neither of which were directly indicated by the instructions), and an unnecessary amount of extra time.
After installation, the range and oven seem to work well enough so far (2 weeks).
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 3, 2024
Hello there. We appreciate your time in providing feedback. We hope that your unit is operating properly. We acknowledge that some instructions may not be completed as per installation. That's why we always recommend having them performed by a qualified installer. If ever you need any help, don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New oven
on May 3, 2024
Posted by: Bake it simple
[This review was collected as part of a promotion.] Brand new and haven't given it a test drive. The interior seems smaller than other ovens I've had.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range!
on May 3, 2024
Posted by: tbrks7
[This review was collected as part of a promotion.] Looks great, preheats quickly and cooks evenly. We have a Frigidaire Refrigerator that has done very well, so we thought we would try this range. We are very satisfied with our purchase. We are looking to purchase a dishwasher soon and washer/dryer set next year. I highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 4, 2024
Posted by: Tucker Fam
[This review was collected as part of a promotion.] So far lunch and cookies came out amazing. We are a gluten free household and the items we use don’t cook to well but this over made the difference. Oven racks glide out easy and cleaned up even better.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome electric range
on May 5, 2024
Posted by: Kestrel1
[This review was collected as part of a promotion.] I got this to replace a different brand with a broken stove top. The stove top temperature range is perfect, allows great control for the needed amount of heat. It is so far easy to clean and seems well-made.
Written by a customer while visiting frigidaire.com