Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,826 Reviews)
Rating breakdown 1,826 reviews
5 Stars
1,447
4 Stars
316
3 Stars
44
2 Stars
11
1 Star
8
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
5
New appliances
on February 9, 2026
Posted by: Hevyw838
[This review was collected as part of a promotion.] So far so good. Love the new appliances and most of all
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 10, 2026
Hi Hevyw838, thank you for sharing your feedback! We’re glad to hear everything is going well so far and that you’re loving your new appliances. We hope they continue to meet your expectations.
If you ever need assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
This stove hates families, sleep, and cooked food
on February 10, 2026
Posted by: tobe9157
[This review was collected as part of a promotion.] Bought this stove in December 2024. Normal usage. I cook maybe once a month, my wife uses the oven about twice a week, and the range top used to handle about five dinners a week. Nothing crazy. No commercial kitchen. No abuse.
Mid last year my wife got pregnant, so we started cooking healthier and doing more meal prep. That’s when we discovered the “air fry” feature — which is not an air fryer. It’s a noise machine that sometimes cooks food and always turns the inside of your oven into a crime scene. Doesn’t matter if you use the official air-fry pan or pray to the appliance gods first — you’ll be scrubbing grease like a medieval punishment.
New year hits. Error codes appear. Troubleshooting says unplug it for 10 minutes. Cool. That worked!
For exactly 8 days.
For exactly 8 days.
Then the stove decided it was done pretending to function. Alarms start blaring mid-cook. My wife is crying, the baby is crying, the chicken is raw, and I’m ordering pizza for a brand-new mom. I submit a warranty ticket, enter the error codes, and I’m told it’s likely the wiring harness and control board. I follow all the troubleshooting steps. Every time, after about 20 minutes — ERROR.
But the real feature?
The BEEPING.
The BEEPING.
This thing beeps every five seconds. Day. Night. Cooking or not. Just BEEP BEEP BEEP, like it’s personally offended by sleep and determined to wake a newborn. Smoke alarms beep for low batteries. This stove beeps out of spite.
It’s been over 30 days with no functioning oven. And before anyone says “just unplug it” — surprise! The range top stopped working too, and my wife is under doctor restrictions and can’t safely move the unit.
So now we have:
A dead oven
A fake air fryer
A possessed alarm system
A broken range top
Two exhausted parents
One very awake baby
This stove didn’t just fail — it actively made our lives harder. If you enjoy stress, noise, raw chicken, and pizza bills, you’ll love it. Otherwise, run.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 11, 2026
Hi, our valued customer!
We’re truly sorry to read about your experience. We can hear how frustrating—and disruptive—this has been for your family, especially during such an important time in your lives. That is absolutely not the experience we want for any customer.
The repeated error codes, ongoing beeping, and loss of both oven and cooktop function are not normal operation and certainly not acceptable for a unit of this age. We also understand how difficult this situation is given your household circumstances.
We would like to have this reviewed immediately and escalated for resolution.
Please reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We’re truly sorry to read about your experience. We can hear how frustrating—and disruptive—this has been for your family, especially during such an important time in your lives. That is absolutely not the experience we want for any customer.
The repeated error codes, ongoing beeping, and loss of both oven and cooktop function are not normal operation and certainly not acceptable for a unit of this age. We also understand how difficult this situation is given your household circumstances.
We would like to have this reviewed immediately and escalated for resolution.
Please reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Convection Range
on February 10, 2026
Posted by: chubbyabi
[This review was collected as part of a promotion.] I love my new range! It bakes evenly, which my old range failed to do.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 11, 2026
Hi there! Thank you for your feedback! We’re so glad to hear that your new range is baking evenly and meeting your expectations.
It’s always wonderful to know our products are making a positive difference in the kitchen, especially compared to older appliances. We appreciate you choosing Frigidaire and sharing your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s always wonderful to know our products are making a positive difference in the kitchen, especially compared to older appliances. We appreciate you choosing Frigidaire and sharing your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
It appears a good quality
on February 10, 2026
Posted by: Sammy2722
[This review was collected as part of a promotion.] I love the oven. Works great and it is quiet. The glass top is also good and easy to clean
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 11, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you’re loving your oven. It’s great to know it’s performing well, operating quietly, and that the glass top is making cleanup easy. We truly appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
stove
on February 11, 2026
Posted by: tdrecho
[This review was collected as part of a promotion.] love the design
Response from frigidaire.comBy John, Online Outreach Specialist, February 11, 2026
Hello, Tdrecho. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this oven!!
on February 12, 2026
Posted by: cam1421
[This review was collected as part of a promotion.] This oven has multiple settings including air fry, which is great. We don’t have a lot of counter space so having this feature in the oven helps us remove the basket air fryer we have.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 12, 2026
Hi Cam! We’re glad to hear your oven’s multiple settings, including air fry, are making a difference in your kitchen! It’s great that it’s helping save counter space while still letting you enjoy all your favorite cooking methods.
Thank you for sharing your experience — we’re happy it’s working so well for you! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your experience — we’re happy it’s working so well for you! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy in KY
on February 13, 2026
Posted by: HB26
[This review was collected as part of a promotion.] I've been very pleased so far and would re-buy same appliance if needed. Frigidaire is a brand I trust!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 16, 2026
Hello HB26, we’re delighted to hear that you’re pleased with your appliance and that Frigidaire continues to earn your trust! It means a lot to us that you’d choose our brand again.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a wonderful rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a wonderful rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new Electric Range
on February 13, 2026
Posted by: Angela D2021
[This review was collected as part of a promotion.] I had to purchase a new electric range due to my other one dying. I love this new one! Aside from all of the regular features, this one has air fry and convection bake! I have not gotten to use this settings yet but I’m very excited about them and will be using them very soon!
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 16, 2026
Hi, Angela! Thank you for sharing your experience! We’re thrilled to hear you love your new Frigidaire electric range and are excited about the air fry and convection bake features. We can’t wait for you to try them—they’re sure to make cooking even more enjoyable!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com