Customer reviews from frigidaire.com
Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,377 Reviews)
Rating breakdown 1,377 reviews
5 Stars
1,079
4 Stars
247
3 Stars
34
2 Stars
10
1 Star
7
Customer Reviews for Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
5
Great Stove
on January 20, 2025
Posted by: SHASTAD
[This review was collected as part of a promotion.] Great stove! Love cooking again!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Electric Range
on January 20, 2025
Posted by: Neat63
[This review was collected as part of a promotion.] I enjoy cooking on my new range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is great
on January 20, 2025
Posted by: Keqtjk
[This review was collected as part of a promotion.] Love the new appliances!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks sharp responsive controld
on January 20, 2025
Posted by: Janc101
[This review was collected as part of a promotion.] This was purchased to replace a 28 year old Frigidaire. The controls were intuitive to use and I like how quickly the hot plates respond to changes. The preheat and airfry
Features nice upgrades from previous model
Features nice upgrades from previous model
Written by a customer while visiting frigidaire.com
Customer Rating
2
Self cleaner nightmare
on January 21, 2025
Posted by: Destinyf1988
Purchasing my first home and this is my first time having a flat top stove so I read and followed the cleaning instructions. I had over spill from using the oven wanting to host sunday dinner so I wanted to get all of that up be fore using self clean. With warm water a cloth dish soap I wipped the oven out then proceeded to use oven cleaner with a damp cloth to be sure I got all food out. I waiting till it was completely dry and used the self cleaning feature as a back up wanting to maintain it's newness. The oven got so hot it set off my smoke alarms and I had to open the back door because self cleaning mode would not shut off after trying to cancel several times. The bottom of the over is ruined. U can see where food spilled and over flowed and wiped it up. Care and cleaning instructions say dish soap and a soft cloth was the best solution and the u could use oven cleaner just dont get it on the trim gasket or handles but had I known a pot roast and baked Mac n cheese would have my oven looking like this I would have just went to my mom's house for Sunday dinner.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, January 24, 2025
Thank you so much for sharing your experience with us. I’m really sorry to hear about the trouble you’ve had with your oven, especially as you were just trying to keep it looking nice for your first Sunday dinner in your new home. We recommend using a non-abrasive cleaner or a special cleaner made for your specific oven type to help maintain it. If the self-cleaning feature is setting off your smoke alarms, it might be helpful to ensure that any food residue is cleaned up beforehand, as that could be contributing to the issue.
Rest assured that we will work closely with our technicians and coordinate with our parts department to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible so you and your family can get to enjoy the appliance for more years to come.
If there’s anything else we can assist you with or if you have further questions, please don’t hesitate to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Rest assured that we will work closely with our technicians and coordinate with our parts department to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible so you and your family can get to enjoy the appliance for more years to come.
If there’s anything else we can assist you with or if you have further questions, please don’t hesitate to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Value with Great Features
on January 21, 2025
Posted by: TheOldestGuy
[This review was collected as part of a promotion.] We got this to replace a range over 30 years old, and so the features were a big upgrade, but we were surprised by how easy it was to use them. That made the transition to the new range much easier than expected. The oven is HUGE compared to our old one, big enough for two sheet pans on the same shelf at the same time. The cooktop is easy to clean and the burners heat up quickly, and so does the oven.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 21, 2025
Posted by: Sissybugs
[This review was collected as part of a promotion.] Price was reasonable, looks good, and works great so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love it
on January 21, 2025
Posted by: Stove reviews
[This review was collected as part of a promotion.] I am really impressed with my new Frigidaire. I appreciate that I can air fry and convection bake. It's also pleasing to the eye.
Written by a customer while visiting frigidaire.com