[This review was collected as part of a promotion.] Nice stove. Has some great features but seems to get little cracks from pans being on it
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 20, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] It’s an extremely nice looking stove but it scratched within the first week of owning. Also when cooking even on a medium heat the stove eyes get very hot to the point you can’t reach over it for too long without almost burning your hands or arms
Response from frigidaire.comBy Yhano, Online Outreach Specialist, January 20, 2025
Thank you for letting us know about your concerns! We’re sorry to hear that the stove scratched so quickly. To help prevent future scratches, we recommend using a soft cloth or sponge for cleaning and avoiding harsh or abrasive cleaners. As for the stovetop getting too hot on medium heat, it could be due to the type of cookware you're using. Make sure the pots or pans have a flat bottom and are the appropriate size for the burner. This can help distribute the heat more evenly and prevent excessive heat buildup.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] I love my new range. It looks beautiful in my kitchen especially with the matching microwave and refrigerator. It is sleek and ready to use with so many options such as the air fryer and convection oven.