Customer reviews from worx.com
WORX - Nitro 20V SwitchDriver 2-in-1 Brushless Cordless Drill/Driver - Rotatable Dual 1/4" Chucks (Battery & Charger Included) - Black
Average customer rating
4.7 out of 5
4.7
(46 Reviews)
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
40
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
2
94%of customers recommend this product. 
(
34 out of 36
)
Best Buy Privacy Policy
Customer Reviews for WORX - Nitro 20V SwitchDriver 2-in-1 Brushless Cordless Drill/Driver - Rotatable Dual 1/4" Chucks (Battery & Charger Included) - Black
Customer Rating
1 out of 5
1
Annoyed
on April 28, 2026
Posted by: Disappointed Consumer
from Florida
Gender:Male
Own my drill for a little while now. It is basically used for small household projects and far from abused matter of fact it looks brand new too. I went to use it the other day and it just stopped working. I went through the motions. I recharged the battery the battery is showing solid green which is fully charged. I charged up the other battery and that too showing solid green. I reattached both batteries ( one at time of course) back onto the drill and I get nothing from the drill. So I am assuming this drilled just died. I bought it because of the convince of being able to just rotate it from drill to a screw driver. But it seems that its dependability is short lived. If I would have known that it would just stop working for no apparent reason I would not have bought it in the first place.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer ServiceApril 28, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
REALLY NEAT TOOL
on February 3, 2026
Posted by: Rayd
Verified Purchase:Yes
The tool arrived with a partially charged batter that allowed me to test the run of the tool. It was neat and the ability to operate a screwdriver and a drill with the flick of the hand is neat. I did not need this but I liked it and will use it in the days ahead.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
I have the drill, the blower the edger
on January 10, 2026
Posted by: Gram 79
from Bakersfield California
Gender:Female
Verified Purchase:Yes
I can’t stop talking about the drill that you can have your drillbit and your other attachment on the same tool at the same time. We had just had a shed a very large metal shed built almost 20 years ago and I had that tool at the time and it made it so nice when you’re trying to hang lights inside of a building not to have to carry two drills at the same time I love all of my worx tools and the fact that the batteries last so long is the best part about it and I have been receiving free reels for my edger for over 12 years because it still works great I love all works Products
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Mamo tools :)
on January 10, 2026
Posted by: Mama A
Verified Purchase:Yes
All my tools are now Worx!! I am 72 yrs old and they are perfect for me to use . I just love using them.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Drill
on December 29, 2025
Posted by: 1955
Verified Purchase:Yes
Best drill ever made
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Worx means quality and unique tools
on December 12, 2025
Posted by: MarkMo
Verified Purchase:Yes
The switch driver is a unique and convenient tool which is why I have one and I purchased one as a gift! Worx has unique tool offerings across the board which makes me question why weren't they thought of much sooner. I have 4 worx lawn tools in my garage as well from trimmers to edgers and a leaf blower / vacuum which I love!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Favorite Tool
on December 12, 2025
Posted by: Patmutz
Verified Purchase:Yes
This is my favorite tool. It saves so much time!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
A great powertool
on November 28, 2025
Posted by: MikeG59
from Dayton, OH
Gender:Male
I got one of these when they first came out. It's still going strong and it has helped me complete all kinds of projects.over the years. In both it's utility and build quality, it is one of the best tools I've ever gotten. It was a fantastic designed piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting worx.com
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