Customer reviews from Char-Broil, LLC
Charbroil - Pro Series with Amplifire Infrared Technology 3-Burner Propane Gas Grill Cabinet, 463365124 - Black
Average customer rating
4.4 out of 5
4.4
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Charbroil - Pro Series with Amplifire Infrared Technology 3-Burner Propane Gas Grill Cabinet, 463365124 - Black
Customer Rating
4 out of 5
4
Very happy with grill
on August 3, 2025
Posted by: Faith W
I am very happy with my grill. I am struggling with learning how to use the flat grill, but once I find some directions I will be ready to go.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Very Pleased
on July 8, 2024
Posted by: LGM03
from TX
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I have not as yet had an opportunity to use the griddle BUT the grill is fantastic!!! Easy to use, temperature control exact. I looked at a lot of grills ans the fact that this grill also had a griddle that sold me.
I would recommend this to a friend!
Response from Char-Broil, LLCBy StacySMEJuly 9, 2024
Thank you for your review. Happy grilling!!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3 out of 5
3
Good not great
on February 10, 2025
Posted by: Darth DP
from Pensacola, FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Overall a good product. Figured for the price it would’ve been a bit more sturdy than the basic models at hardware stores. Sadly mistaken! Will get the job done and if you want a better than average griddle and grill combo, this is for you.
I would recommend this to a friend!
Response from Char-Broil, LLCBy AlexCustomer CareDecember 8, 2025
"Thank you for your feedback! We're glad you had a positive experience overall, but we understand there may have been areas for improvement. We'd love to hear more about your concerns so we can continue to improve our service. Feel free to contact us at 1-866-239-6777!"
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Absolutely love my new combo grill!
on March 22, 2024
Posted by: JOpie83
from Glencoe, Minnesota
Gender:Male
Length of ownership:1 week
I have been looking for a combo grill/ griddle for a long time. So when I came across a Char Broil grill that had the ability to be a combo I was ecstatic. It offers the grill grates over the infrared grill system. This does an amazing job keeping flair ups down. It also gives even heat on the side when you have the griddle going. The versatility of having a sear section next too the griddle is a great feature. Lastly is the overall quality of this series.
There were two small flaws. I found a couple screws from the manufacturer that where loose. And the sticker on the hood left most of its residue on the hood. It took some cleaner and a few minutes to scrub off.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEMarch 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Good Job
on July 12, 2025
Posted by: Dean C
Assembly was easy. So far, it's been great. Looking forward to using griddle.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Char-Broil Pro Series 3 burner gas grill
on July 14, 2025
Posted by: Michael C
After receiving my grill in perfect condition I assembled it without any difficulty, put a new tank on and fire it up to season The Griddle and Grill plates. After the seasoning process letting it cool down and cleaning it off I threw two steaks on the grill and it cooked them perfectly! So glad I bought this Grill !!!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3 out of 5
3
Perfect size, easy to use
on November 23, 2025
Posted by: Diana S
I like the size and convivence of this propane gas grill. I gave it three stars however due to the grates burner covers/shields. The clean-up is atrocious.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Best Grill on market
on December 3, 2025
Posted by: Scott E
This is our 2nd Char-Broil Grill and we specifically chose this because of their great service and products. My wife will love the griddle aspect.
Written by a customer while visiting Char-Broil, LLC