Customer reviews from otterbox.com
OtterBox - Defender Series for Apple iPad Air 11-inch (M3), Apple iPad Air 11-inch (M2), iPad Air (5th gen), and iPad Air (4th gen) - Black
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for OtterBox - Defender Series for Apple iPad Air 11-inch (M3), Apple iPad Air 11-inch (M2), iPad Air (5th gen), and iPad Air (4th gen) - Black
Posted by: Signman
Verified Purchase:Yes
Plastic cover/lens looks like water between iPAD and cover. I cleaned lens and iPAD several times with same results.
Response from otterbox.comBy Customer Service, August 5, 2024
Hello! We are so sorry to hear you are experiencing an issue with the screen protector portion of this case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Ditch the screen protector. While this can be labeled as a tough case as I have many fall down stairs, the built in screen protector fails. I find it rather difficult to touch the protector and have the iPad screen respond to my touch. It feels like there is a small gap between the iPad screen and the built in screen protector, and that maybe causes the issue? If messy kids are involved then I can see the benefit of this, but for real world use the screen protector fails in so many ways.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, July 14, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Willied
Verified Purchase:Yes
Drop protection appears to be sound however, the stand is substandard. Especially inuprght mode .Very unstable.
Response from otterbox.comBy Customer Service, July 30, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: The Bearded Wonder
Verified Purchase:Yes
As always, incredibly Sturdy case. Mine travels to all sorts of places for my clients to view video on. I’m never worried about where we’re heading. Everything is well made and the quality we expect from Otterbox. 2 issues - the screen protector sucks itself to the screen leaving waves of air pockets that can be annoying and confusing to clients at times - additionally, at time I use my iPad as a secondary screen for clients to view live drone footage, the case prevents larger USB-C cables from use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nevadahalfrack
Verified Purchase:Yes
Our first Otterbox was for our phones (iPhone 4?). As we are offroad in the desert a lot it showed its stuff. We’ve had them ever since for iPads too. Good enough for the military good enough for me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The best no doubt plus guarantee always there it is really good price worthy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Holiday styles
Verified Purchase:Yes
Brought this because it will protect against anything but a bit bulky still happy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sayeeda
Verified Purchase:Yes
This case is fantastic! It keeps my iPad safe during my daily use, including commuting. The case is very strong and has a built-in stand and hard cover to protect the screen when not in use and traveling. I absolutely love it! I get this same kind of case for all of my iPads each time I upgrade my iPad. I wouldn't use any other case, seriously! I f you care about your iPad, this is an essential.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com